At a Glance
- Tasks: Provide top-notch admin support and manage customer requests for a leading client.
- Company: Join JLL, a global leader in facilities management.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and client satisfaction.
- Why this job: Be part of a dynamic team making a real difference for clients.
- Qualifications: 3 years of experience, strong communication skills, and Google app knowledge.
The predicted salary is between 25000 - 35000 £ per year.
JLL is looking for a Facilities Helpdesk professional in East Midlands who will provide the highest standard of FM services to clients, primarily focused on supporting the Capital One client. The role encompasses administrative support, handling customer requests, and managing mailroom activities.
The ideal candidate will possess at least 3 years of relevant experience, excellent communication skills, and knowledge in Google applications. A commitment to teamwork and the ability to work under pressure are essential.
Facilities Helpdesk Specialist: Client-Focused Admin Support employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises collaboration and client satisfaction. Our East Midlands location provides a supportive environment where Facilities Helpdesk Specialists can thrive, with ample opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a team that values your contributions and fosters a sense of belonging while delivering top-notch services to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Helpdesk Specialist: Client-Focused Admin Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JLL, especially those in facilities management. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client-focused admin support. We should also think of examples from our past experiences that showcase our communication skills and teamwork.
✨Tip Number 3
Show off our tech skills! Since knowledge of Google applications is key, let’s brush up on those tools and be ready to discuss how we’ve used them in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our relevant experience and skills for the Facilities Helpdesk role.
We think you need these skills to ace Facilities Helpdesk Specialist: Client-Focused Admin Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in facilities management and client support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Helpdesk Specialist role. We love seeing enthusiasm and a clear understanding of what we do at JLL.
Show Off Your Communication Skills:Since this role involves handling customer requests, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JLL
✨Know Your Client
Before the interview, research Capital One and their values. Understanding their culture and what they prioritise will help you tailor your responses to show how you can meet their needs as a Facilities Helpdesk Specialist.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively handled customer requests in the past. Think about specific situations where your communication made a difference in resolving issues.
✨Familiarise Yourself with Google Applications
Brush up on your knowledge of Google applications, as they are likely to be part of your daily tasks. Be ready to discuss how you've used these tools in previous roles to enhance your administrative support.
✨Demonstrate Teamwork Under Pressure
Prepare to share experiences where you successfully collaborated with a team under tight deadlines. Highlight your ability to stay calm and focused, as this will resonate well with the expectations of the role.
