Facilities & Guest Experience Lead
Facilities & Guest Experience Lead

Facilities & Guest Experience Lead

Full-Time 30000 - 40000 £ / year (est.) No home office possible
JLL

At a Glance

  • Tasks: Manage Front of House services and ensure top-notch customer service.
  • Company: Join Jll, a leader in facilities management with a focus on guest experience.
  • Benefits: Competitive salary, supportive team, and opportunities for professional growth.
  • Other info: Dynamic workplace with a commitment to customer satisfaction.
  • Why this job: Be the face of Jll and create a welcoming environment for everyone.
  • Qualifications: Experience in facilities coordination and strong Microsoft Office skills.

The predicted salary is between 30000 - 40000 £ per year.

Jll is looking for a Facilities Coordinator based in Lowton Common, England, to manage the Front of House services at their Birchwood office. In this role, you will coordinate facilities-related matters, ensure excellent customer service, and perform various administrative tasks.

The ideal candidate has experience in a similar role, skills in Microsoft Office Suite, and a background in business administration. A strong focus on customer satisfaction is essential.

Join Jll to help foster a welcoming environment for all visitors and staff.

Facilities & Guest Experience Lead employer: JLL

JLL is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. Located in Lowton Common, our Birchwood office provides a supportive environment with a strong emphasis on customer satisfaction, ensuring that every team member plays a vital role in creating a welcoming experience for visitors and staff alike. With comprehensive benefits and opportunities for professional advancement, JLL is committed to fostering a rewarding career path for all employees.
JLL

Contact Detail:

JLL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities & Guest Experience Lead

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Jll on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to facilities management and customer service. We want to show that we’re not just qualified, but also passionate about creating a welcoming environment.

✨Tip Number 3

Dress the part! First impressions matter, so let’s make sure we look professional and approachable when we walk into that interview. It sets the tone for how we’ll represent Jll.

✨Tip Number 4

Follow up after the interview with a thank-you email. It’s a simple gesture that shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role!

We think you need these skills to ace Facilities & Guest Experience Lead

Customer Service
Facilities Management
Administrative Skills
Microsoft Office Suite
Business Administration
Coordination Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Time Management
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about creating a welcoming environment and how your background in business administration makes you a perfect fit for us.

Show Off Your Microsoft Office Skills: Since we’re looking for someone with solid Microsoft Office skills, mention specific examples of how you’ve used these tools in previous roles. Whether it’s managing schedules or creating reports, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at JLL

✨Know Your Facilities

Before the interview, research Jll's facilities and their approach to customer service. Familiarise yourself with their Birchwood office and think about how you can contribute to creating a welcoming environment for visitors and staff.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you excelled in customer service. Be ready to discuss how you handled difficult situations and ensured customer satisfaction, as this is crucial for the role.

✨Master Microsoft Office Suite

Since the job requires skills in Microsoft Office, brush up on your proficiency in Word, Excel, and PowerPoint. Consider preparing a small presentation or document that showcases your skills, which could impress the interviewers.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand how you can fit into their team and contribute to their goals.

Facilities & Guest Experience Lead
JLL

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