At a Glance
- Tasks: Support facilities management and ensure smooth operations across multiple sites.
- Company: Join JLL, a leader in real estate services with a commitment to innovation.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Opportunities for growth and self-development in a dynamic workplace.
- Why this job: Be part of a team shaping the future of real estate while making a real impact.
- Qualifications: 3 years in facilities coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing and the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations.
Responsibilities- The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures.
- To provide a timely and effective service as a critical part of the facilities team.
- Support other contracts and parts of the division in a Facilities Coordinator capacity.
- To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building.
- To ensure subcontract renewals are coordinated and administered.
- To train and support the development of other Facilities Coordinators and Facilities Administrators.
- To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM.
- To support the CDM by leading on administration aspects of internal and external client audits.
- To complete SOPF Site Audits as required by the CDM.
- Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits.
- Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only).
- Provide support, training and coaching for new employees.
- Support the CDM in compliance with the PPM programme.
- Support the CDM in compliance with client service level outputs.
- Support the CDM in compliance with company Quality Assurance procedures.
- Supporting the CDM in aspects of Health and Safety standards in the FM operations.
- Assist other PPP premises with Reactive and PPM if requested by the CDM.
- Continue with self-development to improve service delivery and reduce outsourcing needs.
- Internal and External KPI Performance.
- Financial Penalties.
- Internal and Reporting.
- Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account.
- Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation.
- Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal.
- Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills.
- Good understanding of CAFM.
- Technical knowledge of Mechanical/Electrical Plant and Equipment.
- Ability to prioritise workload and tasks.
- Can do attitude with a proactive approach.
- Have a good awareness of Health & safety working practices.
- IOSH (Managing safely).
- Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
Location: On-site – Cheshire, GBR, Hampshire, GBR.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Coordinator - Admin
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like JLL.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like JLL? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit JLL's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Facilities Coordinator - Admin
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Facilities Coordinator - Admin role at JLL, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at JLL
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where JLL operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to JLL. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at JLL.
