At a Glance
- Tasks: Manage job assignments and coordinate with engineers daily at Rolls-Royce.
- Company: Join JLL, a leader in real estate services committed to innovation and inclusivity.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Be part of a diverse team that values wellbeing and collaboration.
- Why this job: Make a real impact while working in a dynamic, fast-paced setting.
- Qualifications: Strong organisational skills and communication abilities are essential; experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Facilities Administrator role at JLL
Location: Raynesway, Derby
Hours – 40hrs per week (Monday to Friday)
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
We are seeking a highly organised and detail-oriented individual to join our team onsite at Rolls-Royce, Raynesway as a Facilities Administrator. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.
What your day to day will look like
- Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
- Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
- Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration. Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
- Addressing customer queries promptly and professionally via phone, email, or the Corrigo system. Actively following up with service professionals to ensure timely response and resolution of callouts. Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
- Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination. Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation. Creating and organizing folders on Sharepoint to store documents and maintain a well-structured and accessible filing system. Raising any remedial actions or follow-ups required following service visits to ensure customer satisfaction and resolution. Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.
You should possess.
- High level of organisation and attention to detail.
- Strong communication skills, both oral and written.
- Ability to effectively prioritize tasks and manage time efficiently.
- Proficiency in using Corrigo and other relevant software applications.
- Experience in coordinating jobs or managing service professionals is preferred.
- Familiarity with procurement processes and experience raising purchase orders.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
- Working knowledge of Microsoft Office applications.
- Knowledge of compliance and regulatory requirements is a plus.
- Good understanding of Service Delivery and customer liaison.
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other\’s wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you\’re ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Facilities Administrator, we invite you to join our team and make a lasting impact.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Derby, England, United Kingdom
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Facilities Administrator employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator
✨Tip Number 1
Familiarise yourself with Corrigo and other relevant software applications mentioned in the job description. Consider taking online tutorials or courses to enhance your proficiency, as this will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss these experiences during any interviews to showcase your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research JLL's values and recent projects to understand their culture and mission better. This knowledge will help you tailor your conversations and show that you're genuinely interested in contributing to their vision of shaping a brighter future.
✨Tip Number 4
Prepare to discuss your experience with procurement processes and raising purchase orders. Being able to articulate your familiarity with these processes will set you apart from other candidates and demonstrate your readiness for the Facilities Administrator role.
We think you need these skills to ace Facilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, job coordination, and customer service. Use keywords from the job description to demonstrate that you meet the specific requirements for the Facilities Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention your familiarity with software like Corrigo and your experience in managing service professionals, as these are crucial for the role.
Showcase Communication Skills: In your application, emphasise your strong communication abilities. Provide examples of how you've effectively handled customer inquiries or coordinated with teams in previous roles, as this is essential for addressing customer queries professionally.
Highlight Problem-Solving Experience: Include instances where you've successfully resolved issues or improved processes in your past roles. This will demonstrate your problem-solving abilities and your capacity to thrive in a fast-paced environment, which is key for the Facilities Administrator position.
How to prepare for a job interview at JLL
✨Showcase Your Organisational Skills
As a Facilities Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment at JLL.
✨Communicate Clearly and Professionally
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to discuss how you've effectively handled customer inquiries in previous positions.
✨Familiarise Yourself with Relevant Software
Since proficiency in Corrigo and other software applications is important, take some time to learn about these tools. If possible, try to get hands-on experience or watch tutorials to understand their functionalities better.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to job coordination or customer service. Think of examples where you successfully resolved issues and be prepared to explain your thought process during those situations.