Overview
The role has been created to assist the Workplace Management team on site with the hard services required by the client, ensuring optimal workplace performance and employee experience.
Responsibilities
- Represent the hard services team and ensure successful site support for all engineering requirements within the workplace environment
- Ensure Specialist Vendor service visits are completed efficiently, with quality of work inspected and recommendations communicated to the Workplace Management Account Manager
- Carry out PPM tasks and adhere to compliance guidelines, statutory acts and regulations to maintain safe, healthy workplace environments
- Accurately report all completed work orders, including precise recording of critical spares/stock items used, utilizing the Corrigo platform for seamless workplace operations
- Deliver exceptional customer-focused service to support workplace occupiers and participate in additional training as required
- Complete weekly reports, ensuring significant events or activities are noted and effectively communicated to the JLL Workplace Management team and Account Manager
- Actively participate in Health and Safety compliance activities, including Hazard/Near Miss Reporting and regular Toolbox Talks to maintain workplace safety standards
- Ensure compliance with JLL MEP processes and procedures for all work orders, maintaining proper risk management documentation (MOP, SOP or EOP) for critical works
- Liaise with the Workplace Management account manager when ordering M&E components for remedial/corrective works
- Take ownership of designated areas (including plant rooms) under JLL control, ensuring they meet and maintain required workplace standards
- Efficiently complete Corrigo Work Orders within SLA requirements to minimize workplace disruption
Qualifications / Experience
- Comprehensive understanding of all trades with relevant experience in workplace environments
- Excellent communication skills and ability to interact professionally with workplace occupiers at all levels
- Proactive approach to achieving the highest operational standards in workplace management
- Strong IT and report writing skills
- Ability to work under pressure while maintaining calm, clear thinking and delivering required services within time constraints
What You Can Expect From Us / Benefits
- Overtime x1.5 on weekdays and x2 on weekends + day in lieu on bank holidays
- Standby rate of £15 per day and £50 on bank holidays
- 24 days holiday plus bank holidays (pro rata for shift workers)
- Ability to buy and sell holidays – buy 5 days; sell 2 days
- Life assurance
- Auto-enrollment company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Learning and development programs, training and career opportunities
What You Can Expect From Us: You’ll join an entrepreneurial, inclusive culture focused on creating exceptional workplace experiences. One where we succeed together — across the desk and around the globe. Keep those ambitions in sight and imagine where JLL Workplace Management can take you.
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Contact Detail:
JLL Recruiting Team