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- Tasks: Support the events team by ensuring smooth operations and exceptional customer experiences.
- Company: Join a dynamic, inclusive company that values collaboration and innovation.
- Benefits: Enjoy a flexible work environment with opportunities for career development and recognition.
- Why this job: Be part of exciting events, develop new skills, and work in a vibrant team culture.
- Qualifications: Good communication skills, adaptability, and familiarity with Word, Excel, and Outlook required.
- Other info: On-site role in London with occasional weekend shifts; diverse and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
WE\’RE HIRING!!! MULTI SKILLED SERVICE PARTNER EVENTS
JOB TITLE: MULTI-SKILLED SERVICE PARTNER – EVENTS
REPORTS INTO: FACILITIES MANAGER
ABOUT THE ROLE:
A multi-disciplinary role supporting the events team within our Berlin office. Delivering day-to-day support to ensure the smooth running of our events service, providing an exceptional customer experience within our client sites.
KEY RESPONSIBILITIES:
- Work with the client events team to ensure all events are successfully supported relating to facilities, as well as support the day-to-day running of the office.
- Perform conference and event room furniture setups for meetings and events.
- Regularly work with external contractors, such as cleaning, production crews, and event hosts.
- Assist with the coordination and booking for internal events.
- Carry out daily quality audits of all event spaces, furniture, and equipment.
- Collaborate with event hosts before, during, and after events to solve problems and resolve spontaneous and unique situations.
- Work in accordance with health and safety measures and promote best practices among colleagues, contractors, and vendors.
- Ensure preventative and reactive tasks are completed within the SLA timeframe with the Facilities team.
- Provide timely follow-ups to colleagues and customers via emails, task systems, social posts, and face-to-face interactions.
- Support the multiservice team, including events, mailroom, facilities, and MAC where needed.
WORKING LIFE:
- You will work across one site daily.
- English is the main language; knowledge of English and the local language is essential.
- Occasional work on weekends or bank holidays may be required, arranged in advance.
- You may need to be on call 24/7 in rotation with colleagues.
- The role is structured on a shift basis over a 5-day week.
- You will develop within the workplace, supporting a multidisciplinary team to gain knowledge and expertise.
- You will work collaboratively, solving problems professionally with a service-focused approach.
- Stay updated on industry trends, with experience or interest in facilities management and customer service.
- Possess good communication skills and be adaptable to changing requests and projects.
- Be familiar with computer programs such as Word, Excel, and Outlook.
WHAT YOU CAN EXPECT FROM US
Join an entrepreneurial, inclusive culture where we succeed together. Our Total Rewards program supports your career, recognition, wellbeing, benefits, and pay. Develop your strengths and enjoy a fulfilling career with varied experiences.
INCLUSION AND DIVERSITY:
We value diversity and inclusion, recruiting and developing employees regardless of background, gender, ethnicity, age, religion, sexual orientation, or disability. We are committed to accessible recruitment and employment practices, supporting employees with work-life balance and parental transition programs.
Location: On-site – London, GBR
If this role resonates with you, we encourage you to apply, even if you don’t meet all requirements. For adjustments during the application process, contact us at +44 20 7493 4933. For other inquiries, visit our Contact Us page. We look forward to hearing from you!
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Events Operative employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operative
✨Tip Number 1
Familiarise yourself with the specific events and services we offer at StudySmarter. Understanding our unique approach to event management will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when engaging with us.
✨Tip Number 3
Stay updated on the latest trends in event management and facilities support. Being knowledgeable about industry best practices will not only impress us but also show your commitment to delivering exceptional service.
✨Tip Number 4
Prepare to discuss your problem-solving skills and adaptability. Given the dynamic nature of events, showcasing examples of how you've successfully navigated challenges in previous roles will highlight your suitability for this position.
We think you need these skills to ace Events Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, customer service, and facilities support. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and customer service. Mention specific experiences that align with the responsibilities listed in the job description, such as working with external contractors or coordinating events.
Showcase Your Skills: Emphasise your communication skills and adaptability in your application. Provide examples of how you've successfully solved problems in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at JLL
✨Show Your Event Management Skills
Make sure to highlight any previous experience you have in event management or support. Discuss specific events you've worked on, your role, and how you contributed to their success.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled unexpected challenges in past roles. This will show your potential employer that you can think on your feet and resolve issues effectively during events.
✨Emphasise Team Collaboration
Since the role involves working with various teams and external contractors, be ready to discuss how you’ve successfully collaborated with others in the past. Share experiences where teamwork led to a successful outcome.
✨Familiarise Yourself with Health and Safety Protocols
Understand the basics of health and safety measures relevant to event management. Be prepared to discuss how you would ensure compliance and promote best practices among colleagues and contractors.
