CET FM Co-Ordinator in Essex

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Essentially this role is to provide support and assistance with all aspects of contract service delivery across the University of Liverpool.

The role acts as the first point of contact for all matters related to Reactive, PPM Maintenance and Small Works.

Whilst technical qualifications are not required for this role, a good understanding and knowledge of the facilities maintenance sector is desirable.

Main Responsibilities and Duties to include:

• Main duty to monitor and update our CAFM Systems.
• To operate the CAFM System, receiving reactive and planned events, relaying information to those responsible for action and keeping the client updated where necessary.
• To ensure that all statutory and compliance PPMs are completed within the allocated time frame.
• QA all certification for Compliance related works.
• Upload certification to relevant CAFM job ticket.
• Ensure all remedials are logged and sent to Projects team to produce quotations.
• To contribute to the efficient and effective working of the University’s Systems Thinking Approach.
• To raise and issue purchase orders specific to Reactive and Planned works.
• Liaise with Vendors to ensure all jobs are closed and or updated in a timely manner.
• Liaise with Service Engineers to ensure all jobs are closed and or updated in a timely manner.
• Seek technical guidance and assistance for any aspects of the service delivery from Supervisors, Ops Manager or Project Managers.
• Ensure any potential risks or issues are highlighted to the Business Support Manager.
• Produce performance report in the agreed format at the required times.
• General support and advice concerning Contract issues.
• Resolve queries or escalate if necessary.
• Receive and manage inbound and outbound calls.
• Regular contact with the client so they are kept informed of any issues.
• Attendance of meetings as required on occasions.
• Sub-contractor management, compliance, and desk top audits.
• Overseeing and Submitting estimates for additional works.
• Coordinating and overseeing minor project works.
• Assisting with the implementation of any new processes that we roll out and ensuring all parties comply accordingly with them.
• Ensuring we continually comply with the expectations of our client.

Excellent Maths and English, written and oral.

Must have knowledge and previous experience of Microsoft office packages especially MS Excel.

Adaptable and flexible approach to work requirements.

Ability to produce high standards of work.

Ability to maintain an objective and positive focus through periods of high and sustained work pressure.

Good Timekeeping.

Location:

On-site - Merseyside, GBR.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!