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For Companies At a Glance
- Tasks: Manage tenant relationships and support centre operations in a vibrant shopping environment.
- Company: Join the dynamic team at Church Square Shopping Centre.
- Benefits: Flexible part-time hours, hands-on experience, and a friendly work atmosphere.
- Other info: Great opportunity for growth in retail property management.
- Why this job: Be the go-to person for tenants and make a difference in their shopping experience.
- Qualifications: Previous admin experience and strong communication skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking a detail‑oriented and proactive Centre Administrator to join our team at Church Square Shopping Centre. This part‑time role reports directly to the Centre Manager and combines administrative duties with tenant relationship management and operational support.
Key Responsibilities
- Serve as a point of contact for tenant enquiries, requests, and concerns.
- Coordinate tenant meetings, communications, and documentation.
- Assist with tenant move‑in/move‑out processes.
- Maintain accurate tenant contact databases and communication logs.
- Support tenant events, promotions, and marketing initiatives.
- Support health and safety compliance across the centre.
- Coordinate regular safety inspections and document findings.
- Coordinate with security providers and emergency services as required.
- Maintain incident reporting systems and follow‑up procedures.
- Support insurance claims processing and documentation.
- Assist with emergency response procedures and evacuations when necessary.
- Process and code invoices accurately using established coding structures.
- Verify invoice details against purchase orders and delivery receipts.
- Maintain vendor databases and payment tracking systems.
- Support service charge reconciliation and variance report processes.
- Assist with budget monitoring and expense tracking.
- Coordinate with accounts payable team on payment queries.
- Provide reception and telephone support for the centre management office.
- Maintain filing systems (both physical and electronic).
- Prepare correspondence, reports, and presentations as required.
- Coordinate maintenance requests and contractor activities.
- Support property marketing and leasing activities.
- Assist with compliance reporting and documentation.
Qualifications & Experience
- Relevant administrative experience, preferably in retail property.
- Experience in invoice processing and basic accounting principles.
- Previous customer service or client liaison experience.
- Familiarity with risk management practices (desirable).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Personal Attributes
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize competing demands.
- Professional demeanour and appearance.
- Ability to work independently and as part of a team.
- Discretion when handling confidential information.
- Customer service orientation.
Employment Details
- Part‑time. Report directly to the Centre Manager.
- Seniority level: Associate.
- Employment type: Full‑time.
Centre Administrator - Church Square Shopping Centre in England employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator - Church Square Shopping Centre in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail property sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at Church Square Shopping Centre.
✨Tip Number 2
Prepare for those interviews! Research the Church Square Shopping Centre, its tenants, and any recent events or promotions. This will show that you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Centre Administrator, you'll be the go-to person for tenant enquiries. Role-play with a friend to get comfortable with handling different scenarios and questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate the digital world.
We think you need these skills to ace Centre Administrator - Church Square Shopping Centre in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Administrator role. Highlight your relevant administrative experience and any customer service skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs at Church Square Shopping Centre. Keep it engaging and personal – we love a bit of personality!
Show Off Your Attention to Detail: As a detail-oriented role, it's crucial to demonstrate your attention to detail in your application. Double-check for typos and ensure your formatting is consistent. A polished application shows us you care about quality!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JLL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Centre Administrator. Familiarise yourself with tenant relationship management and operational support tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with tenants and team members, be prepared to demonstrate your excellent written and verbal communication skills. Think of examples from your past experiences where you successfully managed tenant enquiries or coordinated meetings.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding tenant issues or emergency situations. Prepare specific examples of how you've handled similar situations in the past, highlighting your attention to detail and ability to multitask.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanour throughout the interview. This reflects your understanding of the role's requirements and shows that you take the opportunity seriously.