At a Glance
- Tasks: Support workplace management contracts and ensure exceptional service delivery.
- Company: Join JLL, a leader in real estate and investment management.
- Benefits: Flexible remote work, career growth, and a supportive team environment.
- Other info: Dynamic role with opportunities for training and development.
- Why this job: Make a real impact in the future of workplace management.
- Qualifications: Proficient IT skills and previous administration experience preferred.
The predicted salary is between 30000 - 40000 € per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are seeking a skilled and detail-oriented Contract Administrator to join our UK Workplace Management team. In this pivotal role, you will provide essential commercial and administrative support across our portfolio of workplace management contracts, ensuring seamless service delivery and outstanding client satisfaction. This role is a 12 month Fixed term contract. The role will be based on a mixture of a site in Egham, London and Remote working.
Main Duties and Responsibilities- To provide a comprehensive and flexible contract administration service supporting JLL's workplace management operations.
- To maintain concise records of all maintenance activities including PPM/Helpdesk and transactions.
- To liaise daily with client representatives and support the contract managers in delivering exceptional workplace experiences.
- To administer all financial and commercial aspects of workplace management contracts.
- To assist in the production of supporting financial information for client reporting and internal review.
- To maintain and update both manual and computer records relating to facilities and workplace services under JLL's management.
- To prepare and issue predefined reports which form part of contractual and client requirements, including performance metrics and service delivery KPIs.
- To administer quality management system documentation and ensure compliance with JLL standards and ISO certifications.
- Liaise closely with site teams, JLL head office, and finance teams, ensuring accurate processing of quotations, purchase orders, invoices, timesheets, and holiday records.
- To undertake general office duties relating to workplace management contracts including but not limited to:
- Correspondence and filing
- Minutes of meetings
- Preparation of reports and documentation
- Updating of electronic records and workplace management systems
- Material ordering and administration
- Subcontractor administration and coordination
- Raising purchase orders and ensuring purchase orders are updated when changes are required.
- Production of valuations and presentation of results to internal stakeholders and clients.
- Production of short-range plan information for workplace operations.
- Quote logging and processing for workplace services.
- Collating timesheets from engineers and service providers, chasing and checking quality of data.
- Contract set-up (PPM / System support) within workplace management platforms.
- Application billing preparation and client invoicing support.
- Contract escalation process management and resolution.
- To support, arrange for, and undertake the training of staff as and when required.
- To enable full auditable trails including invoices, timesheets, material orders, and goods received notes in accordance with JLL governance standards.
- To be responsible for commercial support on workplace management contracts through to final account.
- Provide helpdesk duties when required to support workplace operations.
- Provide any other reasonable duties associated with the effective running and administration of JLL workplace management contracts.
- Proficient IT skills including MS Word, MS Excel, and MS PowerPoint.
- Comfortable with data analysis and numerical reasoning.
- Working towards, or have gained, a recognised finance qualification (preferably AAT).
- Excellent knowledge and use of Microsoft Excel.
- Previous administration experience, ideally within facilities management or workplace services.
- Excellent computer and IT competencies, including experience with workplace management systems (CAFM/IWMS platforms desirable).
- Excellent written and verbal communication skills.
- Good knowledge of ISO9001 principles.
- Ability to prioritise workload and manage several tasks concurrently in a fast-paced workplace environment.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Contract Administrator in Egham employer: JLL
At JLL, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive and grow in their careers. As a Contract Administrator based in Egham with the flexibility of remote working, you will benefit from comprehensive training opportunities, a commitment to professional development, and the chance to contribute to meaningful projects that shape the future of real estate. Join us and be part of a team that values your contributions and supports your journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator in Egham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLL and understanding their values and services. Tailor your answers to show how your skills align with their mission of shaping a brighter way in real estate.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in contract administration and how it can benefit JLL's workplace management team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contract Administrator in Egham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in contract administration. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Show Off Your IT Skills:Since this role requires proficiency in MS Word, Excel, and workplace management systems, be sure to mention any specific software you’ve used. We love seeing candidates who are tech-savvy and can handle data analysis like a pro!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JLL
✨Know Your Contracts
Familiarise yourself with the basics of contract administration, especially in the context of workplace management. Understand key terms and processes that JLL uses, as this will show your genuine interest and preparedness for the role.
✨Showcase Your IT Skills
Since proficiency in MS Word, Excel, and workplace management systems is crucial, be ready to discuss your experience with these tools. Consider preparing examples of how you've used them in previous roles to streamline processes or improve efficiency.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations related to contract administration or client interactions. Think about past experiences where you successfully managed multiple tasks or resolved conflicts, and be ready to share those stories.
✨Demonstrate Communication Skills
As a Contract Administrator, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewers about their team dynamics or communication practices at JLL.
