At a Glance
- Tasks: Lead the global rollout of an AI-powered training platform for 54,000+ employees.
- Company: Join JLL, a leader in real estate and investment management with a commitment to inclusivity.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Be part of a transformative initiative that shapes the future of work globally.
- Why this job: Make a real impact on workplace experiences while driving innovation in learning.
- Qualifications: 8+ years in tech implementation and project management; passion for learning and development.
The predicted salary is between 60000 - 80000 £ per year.
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
JLL is a leading professional services firm that specializes in real estate and investment management. Our comprehensive range of services helps companies around the world achieve their ambitions by delivering exceptional workplace experiences. With a strong global presence across 400+ client accounts, JLL is committed to shaping the future of work and creating environments that drive productivity, engagement, and well-being.
At JLL, we believe that continuous learning and development are fundamental to delivering exceptional workplace experiences. As the Digital Training Platform Project Lead for our new AI-powered Experience Upskilling App, you will spearhead the global rollout of a revolutionary learning platform that will transform how we develop and upskill our 45,000+ on-site employees worldwide. Join us in democratizing personalized learning and driving measurable improvements in performance and satisfaction across our global workforce.
The Digital Training Platform Project Lead is responsible for managing the end-to-end implementation, deployment, and optimization of JLL's new AI-powered Experience Upskilling App across 400+ global client accounts. This role combines strategic project leadership with hands-on execution, overseeing the transformation from our current training capacity of 3,000 people annually to reaching 54,000+ employees through scalable, gamified learning experiences. The successful candidate will coordinate cross-functional teams, manage vendor relationships, drive adoption strategies, and ensure the platform delivers measurable business outcomes while supporting JLL's mission to enhance workplace experience capabilities globally.
Key Responsibilities- Platform Implementation & Deployment: Partnering closely with the Experience Platform Geo-Leads - drive the global rollout of the AI-powered Experience Upskilling App across 400+ client accounts, managing timelines, resources, and deliverables to ensure successful implementation within scope and quality parameters.
- Content Development & Curation: Collaborate with dedicated creator license holders to develop unlimited, role-specific content that addresses critical workplace experience competency gaps.
- Change Management & Adoption: Design and implement comprehensive change management strategies to drive platform adoption across diverse geographical locations and account types.
- Performance Measurement & Analytics: Implement real-time metrics and analytics frameworks to measure training impact on performance and satisfaction across accounts.
- Strategic Support & Scaling: Support business development efforts by providing platform expertise during RFP responses and client presentation activities.
- Required: Bachelor's degree in Project Management, Learning & Development, Technology, or related field.
- 8+ years of experience in large-scale technology platform implementation, learning management systems, or digital transformation projects.
- Proven experience managing global rollouts across multiple locations and diverse user bases.
- Strong project management skills with demonstrated ability to manage complex, multi-stakeholder initiatives.
- Excellent analytical skills with experience in performance measurement and data-driven decision making.
This role offers the unique opportunity to lead a transformational learning initiative that will impact tens of thousands of employees globally while positioning JLL at the forefront of AI-powered workplace experience development.
Digital Platform Training Lead (Experience) employer: JLL
At JLL, we pride ourselves on being an inclusive employer that champions diversity and empowers our employees to thrive in their careers. With a strong commitment to continuous learning and development, our innovative work culture fosters collaboration and creativity, particularly in the exciting role of Digital Platform Training Lead. Located in London, this position offers the unique opportunity to lead a transformative AI-powered learning initiative that will enhance workplace experiences for over 54,000 employees globally, all while enjoying the benefits of a supportive environment that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Platform Training Lead (Experience)
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like JLL.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like JLL? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit JLL's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Digital Platform Training Lead (Experience)
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Digital Platform Training Lead (Experience) role at JLL, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at JLL
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where JLL operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to JLL. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at JLL.
