HSSE Manager: Risk, Safety & Training Leader in Croydon

Objective of Role
12 months Fixed Term Position to join our HSSE team! The core role of the HSSE Manager is to work with the Senior HSSE Manager in delivering the overarching health and safety compliance and ‘One-Team SAFER together’ objectives within the UK Workplace Risk & Resilience Team. Delivering KPI’s identified in the client Management Services Agreement (MSA) is a specific objective. The role will focus on one main client in a fast-moving retail destination environment and support the operational site-based teams with the delivery of key objectives in maintenance of risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS). The HSSE Manager will be directly responsible for HSSE monitoring, risk management, auditing and incident investigation to agreed performance standards.

In particular, the focus will be collaborative working with site management teams, surveying team and service partners to drive compliance performance and best practice. The role will also require an element of training management and delivery as part of the comprehensive JLL induction and refresher training to employees. This position offers a dynamic blend of security intelligence and event management responsibilities, fostering professional growth in key areas of workplace risk and resilience. Property Management is transitioning into a Global service line within REMS (Real Estate Management Services) and active contribution to transition projects and global / EMEA regional projects will be part of the role where required.

Accountabilities

• Client Service
  To understand the Management Services Agreement (MSA) and ensure that JLL liabilities are being managed in relation to health, safety, security and environment issues.
• Risk Management
  Ensuring that operational site teams are managing the risks identified, providing support and advice where needed. Ensuring the risk management platform is kept up to date and operating within agreed parameters. Interrogation of our current risk management platform (Vision by JLL) including running regular reports and working with the UK Workplace Risk & Resilience team, site team and service partners to manage and mitigate compliance risks. Providing risk liability reports and support where necessary. Ensuring that accidents and incidents are being reported and investigated in accordance with the agreed operational procedures, overseeing and providing practical guidance on root cause analysis. As part of the UK Workplace Risk & Resilience team to help manage any serious incidents at sites to a conclusion, leading the ‘fair and just’ investigations where necessary and reporting to the management team on issues and root cause they may need to address, and where required work with enforcement agencies. Reviewing audit results and reporting on trends to the Senior HSSE Manager. Ensuring effective communication plans are developed and delivered as required. Driving our S.A.F.E.R culture programme collectively across the business function. Assisting in the review and production of technical HSSE operating documents and best practice guidance information to ensure compliance with latest guidance. To monitor and work with external Health, Safety, Security and Environmental consultants to make sure the liabilities of JLL are being adequately identified, addressed, managed, and are cost effective. Report non-compliance with agreed practices to the Senior HSSE Manager. Contribute to the effective implementation of wider Global or regional initiatives and HSSEQ transition programmes.
• HS Management / Audit Programme
  Undertake audits of sites with site-based teams in accordance with agreed work programmes and criteria. Support the site-based teams to ensure they have effective risk mitigation controls in place. Ensuring that any outgoing properties have had an audit carried out within that service charge year.
• Training
  Work with the Senior HSSE Manager to maintain a training needs analysis for the portfolio, identifying relevant training provision and assist with tracking. Facilitate training courses and update briefings as required. Coordinate the delivery of regular training sessions to various operational management teams. Undertake any other training duties as required by the Senior HSSE Manager.

Qualifications, Skills And Experience
NEBOSH General Diploma level or Degree level Equivalent. Preferred - NVQ Level 6 Diploma in Occupational Health and Safety practices. Member of IOSH is essential, CMIOSH is preferred. Experience in training and facilitating courses. Practical understanding of property management would be an advantage. Good working knowledge of Microsoft Word, Excel, and Outlook essential – working with database platforms and integration of such systems useful. Strong numerical and report writing skills. Must be customer-service driven and have excellent communication skills. A team player with excellent interpersonal and influencing skills who interacts effectively with colleagues and clients. Ability to work independently with minimal supervision when necessary. Ability to work under pressure, manage time and assist the team in meeting deadlines. Contractor management experience. Practical safety management leadership. Problem solving, critical and logical thinking.