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- Tasks: Be the face of our company, creating memorable experiences for visitors and managing front-of-house services.
- Company: Join JLL, a leader in real estate services with a collaborative and inclusive culture.
- Benefits: Full-time role with opportunities for growth and a supportive work environment.
- Why this job: Make a real impact by enhancing visitor experiences in a dynamic corporate setting.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Work in a vibrant team that values wellbeing and inclusivity.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are seeking a Workplace Experience Ambassador for our Integrated Facility Management business line on our Amazon account dedicated team. As a Corporate Receptionist, you’ll be the owner of the internal and external visitor experience, providing the highest possible standards of engagement with customers through all front‑of‑house and meeting & event services. This role ensures all interactions leave customers with a positive, memorable experience while maintaining the highest standards of presentation, administration, and delivery across various workplace settings, directly contributing to JLL’s mission of helping organizations achieve their ambitions through exceptional real‑estate services.
What your day‑to‑day will look like:
- Take ownership of internal and external visitor experience through core front‑of‑house services including sign‑in, badging, luggage management, and deliveries.
- Greet, assist, and direct candidates, new hires, visitors, and the general public while maintaining continual awareness of onsite events.
- Receive, direct, and relay telephone, email, and other queries via front‑of‑house with personalized customer service.
- Undertake physical setup of meeting and event spaces while monitoring room environments including furniture, signage, equipment, and consumables.
- Create and maintain up‑to‑date Outlook, conference room finder, and SharePoint room booking systems for meeting and event spaces.
- Coordinate daily updating of room booking displays and liaise with security and janitorial teams on meetings and events coordination.
- Support facilities team services including trouble ticket requests, mail and courier services, site inspections, and administrative tasks.
Required Qualifications:
- Experience in reception, concierge, or related customer‑facing field with proven track record.
- Excellent people skills and ability to interact with a wide range of client staff and varying demands.
- Previous experience working within a high‑profile corporate environment with professional standards.
- Fluency in English and local language with outstanding written and verbal communication skills.
- Strong PC literacy and proven ability to manage daily activities using various systems and platforms.
- Very high attention to detail with ability to maintain professionalism at all times.
- Outstanding customer service skills with confidence communicating to customers at all levels.
Preferred Qualifications:
- Previous catering or hospitality experience in professional settings.
- Facilities Management exposure or related operational experience.
- High awareness of local area services including shops, restaurants, hotels, and transport options.
- Experience with Outlook, SharePoint, and conference room management systems.
- Ability to work flexibly in different settings as part of a collaborative team.
Location: Onsite
Culture & Values: At JLL, we are collectively shaping a brighter way – for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other’s wellbeing and champion inclusivity and belonging across teams.
Equal Opportunity Statement: JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Employment type: Full‑time
Job function: Administrative
Corporate Receptionist employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Get to know the company culture before your interview. Check out JLL's website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence in greeting and assisting visitors.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what it’s like to work at JLL and how you can contribute to their mission.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s the most direct route and ensures your application gets seen by the right people. Plus, you’ll be one step closer to becoming a Workplace Experience Ambassador!
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Show Off Your People Skills: As a Corporate Receptionist, you'll be the face of the company! Make sure to highlight your excellent people skills in your application. Share examples of how you've created positive experiences for customers in previous roles.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific requirements mentioned in the job description. We want to see how your experience aligns with the role of Workplace Experience Ambassador!
Be Professional and Polished: Since this role is all about maintaining high standards, ensure your written application is professional and free from errors. A well-presented application shows us you pay attention to detail, which is crucial for this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at JLL
✨Know the Company Inside Out
Before your interview, take some time to research JLL and their mission. Understand their values and how they shape the workplace experience. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Corporate Receptionist, your ability to interact with a diverse range of people is crucial. Prepare examples from your past experiences where you’ve successfully managed customer interactions or resolved conflicts. This will demonstrate your outstanding customer service skills and your confidence in communicating at all levels.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, highlight instances where your meticulous nature has positively impacted your work. Whether it’s managing bookings or setting up meeting spaces, showing that you can maintain high standards will set you apart.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing multiple visitors or coordinating events. Think through these scenarios beforehand and be ready to discuss your thought process and problem-solving skills. This will showcase your readiness for the day-to-day responsibilities of the role.
