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For Companies At a Glance
- Tasks: Support contract delivery through administrative tasks and client interactions.
- Company: Join JLL, a leading global real estate services firm.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be the vital link between clients and engineering teams, making a real impact.
- Qualifications: Strong communication skills and a knack for building relationships.
- Other info: Dynamic entry-level position with a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Working in support of the UK & European Engineering Support & Compliance Manager, the Account Administrator is responsible for completing a range of administrative tasks to support the delivery of one or more contracts serviced by JLL Engineering. The administrator will interact with the wider JLL business functions and suppliers to ensure the contract is delivered safely and in compliance with its core requirements.
Main Duties & Responsibilities
- Act as the first point of contact for client and engineering team inquiries, providing timely and accurate responses to build and maintain strong client relationships.
- Liaise & coordinate with the CEC, mobile engineering workforce and vendors, to ensure seamless scheduling and execution of essential compliance tasks and recording of these on Corrigo and DART systems.
- Proactively identify client needs and preferences, ensuring these are reflected in the planning and execution of services; i.e., liaise with client site personnel to arrange attendance for completion of works.
- Facilitate the creation of quotations and purchase orders for work and upload onto client/internal systems.
- Monitor and record the completion of planned work, update JLL Corrigo and Client CAFM system with relevant and timely updates to line manager on Work Order/task completion.
- Attend regular meetings with vendors and internal meetings on work order status.
- Prepare PPM injection templates each month and ensure these are uploaded in a timely manner, raising new work orders on JLL's CAFM Corrigo system.
- Interrogation of JLL Corrigo/Client CAFM system to identify status of work orders and answer any finance team related questions.
Essential Qualifications, Qualities & Experience
- Industry relevant qualifications.
- Able to build positive relationships with clients to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships.
- Communicate using appropriate styles, methods, and timings.
- Role model enthusiasm and energy about their work and encourage others to do the same.
- Demonstrate resourcefulness when acquiring additional professional expertise.
- Use tact and diplomacy to exchange information and handle sensitive issues.
- Project a professional demeanour with colleagues, clients, and their customers.
- Able to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
- Excellent interpersonal, written, and verbal communication skills.
- Self-motivated and capable of leading and inspiring a national team.
- Able to maintain an objective and positive focus through periods of high and sustained work pressure.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Legal
Contract Support Admin employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Admin
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand JLL's values and how they align with your skills. This will help you answer questions confidently and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Contract Support Admin, you'll need to interact with clients and teams regularly. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the StudySmarter team and ready to take on the challenge!
We think you need these skills to ace Contract Support Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Support Admin role. Highlight relevant experience and skills that match the job description, like your ability to build client relationships and manage administrative tasks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Showcase Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects this. Use clear, concise language and check for any typos or grammatical errors before submitting.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at JLL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Contract Support Admin role. Familiarise yourself with the key responsibilities and how they align with JLL's operations. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and internal teams, be prepared to demonstrate your communication prowess. Think of examples where you've successfully resolved issues or built relationships, and be ready to share these during the interview.
✨Be Proactive in Problem-Solving
Highlight your ability to identify client needs and preferences. Prepare to discuss situations where you've anticipated challenges and taken initiative to address them. This shows that you're not just reactive but also proactive in your approach.
✨Demonstrate Your Organisational Skills
As an administrator, being organised is key. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or systems you've used to keep track of work orders or schedules, as this will resonate well with the role's requirements.