At a Glance
- Tasks: Manage diaries, organise travel, and support senior executives in a fast-paced environment.
- Company: Join a dynamic global team at a leading multinational corporation.
- Benefits: Gain valuable skills, work with diverse teams, and enjoy a supportive culture.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Embrace challenges and grow your career while making a real impact.
- Qualifications: 4+ years of executive support experience and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Working five days a week in a pressurised environment characterised by a demanding workload requires the individual to have exceptional time management and organisational skills, resiliency and the ability to navigate constant deadlines and high expectations, while maintaining high expectations, quality output and professional composure. We’re looking for candidates who are eager to develop in our fast‑paced environment. The right individual will embrace challenges as growth opportunities, demonstrating a natural aptitude for prioritisation, efficiency and attention to detail. You should be someone who views demanding situations as chances to sharpen your professional capabilities and acquire valuable skills that will enhance your long‑term career trajectory. We value candidates who approach complex tasks with enthusiasm, continuously refine their work processes, and recognise how these experiences contribute to their professional development journey.
What This Job Involves
- Extensive diary management across multiple time zones
- Full inbox management
- Organising international travel including meeting and transport arrangements, confirming accommodation, and producing detailed itineraries often of a complex nature
- Assisting in organising external meetings and operational meetings in various locations around EMEA, AMER and APAC region
- Dealing with telephone calls and emails from clients and colleagues in a professional manner and escalating any issues
- Developing and maintaining effective working relationships with colleagues and clients
- Drafting documents and correspondence
- Organising client entertainment, both in the UK and globally
- Organising internal and external lunches & dinners, booking the relevant dining rooms and restaurants both in London and globally
- Organising meetings and presentations booking the relevant rooms and equipment both in the UK and globally
- Ensure the travel plans align with meeting schedules and objectives
- Ascertain finding the most cost effective and sustainable options, in line with JLL and client T&E policy to ensure the most cost effective and sustainable travel is booked, where possible
- Implement the JLL and Client T&E process by ensuring receipts are obtained and submitted on a timely basis, be link point between expenses processing hub and relevant teams and help resolve queries raised by the T&E team
- Review expenses on behalf of Senior’s, raising necessary queries with stakeholders
- Work closely with the internal stakeholders to ensure effective communication across the business
- Providing wide ranging administrative assistance
- Support with project work (as applicable)
- Support with material preparation as and when required
Sound Like You?
- 4+ years as an assistant
- Working within a global team
- Extensive international travel management
- Excellent spoken and written communication skills in English
- Ability to work independently with minimal supervision
- Manage both global senior leadership and large group meetings
- Team player who deals effectively with colleagues and clients
- Ability to prioritise workload with an attention to detail and willingness to complete projects in a timely and efficient manner
- Some analytical ability is required in order to gather and summarise data for reports and to find solutions to various administrative issues
- Understands and appreciates the importance of using discretion
- Highly respected by colleagues and serves as a positive role model
- Uses appropriate judgement when responding to the needs of senior level executives both internally and externally
- Shows initiative in taking action and responding appropriately
- Adopts a flexible approach to work: from time to time early starts and late finishes will be necessary
- Has proven organisational skills
- Has an excellent telephone manner and interpersonal skills to deal with a wide variety of people and clients
- The candidate must demonstrate the ability to establish good relationships with both clients and colleagues
- A cheerful and positive attitude is essential as is a genuine enthusiasm for the work that will be undertaken
Experience
- Proven experience as an Executive support to demanding Stakeholders
- Highly organised ability to multitask and prioritise tasks
- Proficient knowledge of technology / IT applications i.e., Word, Excel, Teams, SharePoint with strong PowerPoint
- Experience with large multinational corporate environment
- Experience within a demanding and fast paced, ever-changing environment
- Great verbal and written communication skills
- Ability to work independently with minimal supervision
- Understands and appreciates the importance of using discretion
- Uses appropriate judgement when responding to the needs of senior level executives both internally and externally
- Always proactive, flexible, taking initiative and actions
- Ability to multitask and prioritise tasks
Client Team Executive Support employer: JLL
At JLL, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our Client Team Executive Support role offers extensive opportunities for professional growth in a fast-paced environment, where employees are encouraged to embrace challenges and develop their skills. With a focus on teamwork, effective communication, and a commitment to excellence, we provide our staff with the tools and resources needed to thrive while enjoying the unique advantage of working within a globally respected firm.
StudySmarter Expert Advice🤫
We think this is how you could land Client Team Executive Support
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on recent news, and understand their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your time management skills by simulating a busy day. Create a mock schedule with overlapping tasks and see how you handle it. This will prepare you for the fast-paced environment they’re looking for and demonstrate your ability to prioritise effectively.
✨Tip Number 3
When you get the chance, ask insightful questions during your interview. This shows that you’re not just there to answer questions but are also thinking critically about how you can contribute to the team and tackle challenges head-on.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it’s a great way to keep the conversation going and show your proactive nature.
We think you need these skills to ace Client Team Executive Support
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your exceptional time management and organisational skills. We want to see how you handle demanding workloads and tight deadlines, so share specific examples that demonstrate your ability to prioritise tasks effectively.
Be Enthusiastic About Challenges:We love candidates who view challenges as opportunities for growth! In your written application, express your eagerness to develop in a fast-paced environment and how you embrace complex tasks with enthusiasm. This will show us you're ready to take on the role!
Attention to Detail is Key:When drafting your application, pay close attention to detail. Typos or unclear language can detract from your message. Make sure your writing is clear, concise, and professional, reflecting the high standards we expect at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JLL
✨Master Your Time Management
Since the role demands exceptional time management, prepare examples of how you've successfully managed multiple tasks or projects simultaneously. Think about specific situations where you prioritised effectively under pressure and maintained quality output.
✨Showcase Your Organisational Skills
Be ready to discuss your experience with diary management and travel arrangements. Bring up instances where you organised complex itineraries or meetings, highlighting your attention to detail and ability to navigate challenges.
✨Demonstrate Resilience and Adaptability
Prepare to talk about how you handle demanding situations. Share stories that illustrate your ability to stay composed and positive while facing tight deadlines or unexpected changes, showing that you view these as growth opportunities.
✨Communicate Effectively
Since excellent communication is key, practice articulating your thoughts clearly. Be prepared to discuss how you've built effective working relationships with colleagues and clients, and how you handle professional correspondence in a way that reflects discretion and judgement.
