Multi-Skilled Technician in City of Westminster

As a Multi-skilled technician, the role will be to effectively supervise the designated technical staff and deliver the day-to-day maintenance and operation of plant or cluster a multi skilled engineering team in accordance with the Client Global Reliability programme (GRP).

Responsibilities

• In liaison with the site Hard Services Manager to ensure the site is operated in accordance with local legislation.
• Accountable for ensuring that planned maintenance activities are carried out in compliance with the tasks set out, Site SOPs, processes, and adopted procedures.
• Maintain plant and utilities to ensure appropriate, correct operation, operating efficiently and reliably within specification, and maintain accurate records required by operational, regulatory and statutory practice.
• Identify, plan and schedule PPM in all service delivery aspects.
• Produce purchase orders, work order numbers and requisition requirements.
• Be familiar with CMMS systems for issuing small works and PPM requirements.
• Act as a competent person for testing and commissioning, providing feedback on findings and observations.
• Carry out all works in a health and safety conscious manner, following material safety instructions, permits to work, risk assessments and method statements where appropriate.
• Maintain records pertaining to operations, PPM schedule, reactive maintenance, emergency maintenance systems, and other engineering/building fabric records, including operation and maintenance manuals and drawings.
• Provide technical support for projects and assist with commissioning and hand‑over works for plant and user equipment.
• Work with the principal contractor to identify training needs.
• Be proactive with regard to preventive/reactive maintenance and out‑of‑scope or project works.
• Adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed GRP expectations and agreed SLAs.
• Undertake small installation works and repairs to mechanical and electrical plant and equipment under quality arrangements.
• Develop and maintain standard operating procedures (SOPs) and engineering operational procedures (EOPs).

Requirements

• Minimum of 5 years' experience in a Multi‑Skilled Building Services Maintenance Contracting Environment.

Skills

• Ability to build and maintain strong client relationships.
• Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, OneDrive, Google Drive/Sheets).
• Ability to manage and prioritise workload.
• Team player, hard worker, good interpersonal skills; able to communicate well in oral and written reports.
• Ability to display initiative, confidence and professionalism in all dealings.
• Ability to take ownership, passion to win and a growth mindset.

Competencies

• Health, Safety, Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.
• Proven self‑starter that consistently delivers to outcome specifications.
• Focused on continuous growth, pursuing professional development and learning.
• Excellent interpersonal skills with ability to network at all department levels, team player with proven problem‑solving skills.
• Self‑drive – driven to meet deliverables of the role and manage time effectively.
• Obtaining results through people – supports, challenges and develops others so they can deliver against expectations.
• Drive for excellence – manages activities to ensure high standards are achieved in all areas of the role.
• Teamwork – leads a team to maximise contributions and effectiveness, influencing personal commitments.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information.
• Planning, Organising & Executing – plans, organizes and schedules activities and resources, monitoring the execution against timescales and plans.