JLL in the United Kingdom seeks a Hospitality Governance Lead to elevate client and operations service, uphold teamwork, ethics and excellence, and act as the subject matter expert for amenity services and workplace operations across accounts.
You will create playbooks, SOPs, deliver training, manage vendor escalations, benchmark performance, and lead the HX Hospitality team, developing ambassadors and coaching leads to ensure consistent, outstanding workplace experiences.
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Head of Workplace Experience and Amenities Strategy in City of Westminster employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our EMEA Small Works Program Lead role not only provides opportunities for professional growth through diverse project exposure but also ensures a supportive environment where governance and risk management are prioritised. With a commitment to employee development and a focus on meaningful contributions, JLL stands out as a rewarding place to advance your career in facilities management.