Role Overview
We're looking for a researcher who thrives in the intersection between science and design and has demonstrated expertise in bringing innovation to life. Day to day you will be responsible for designing experiments and leading research studies with JLL employees, clients and partners. You'll publish JLL research papers, peer‑reviewed journal articles and translate findings into practical frameworks, tools, and other forms of intellectual property that advance JLL's capabilities across business lines. Your role will work closely with R&D program management and JLL business line leadership to validate research insights and business model assumptions with JLL clients. The role is part of the Global Research & Development team, reporting to the Global Head of R&D and Partnerships.
Responsibilities
- Design and execute research – Conduct literature reviews, design and manage end‑to‑end primary research studies (recruitment through analysis), and lead external studies with clients while managing ethics approvals, consents, and IP agreements.
- Analyse and synthesise – Perform statistical and qualitative analysis to generate clear insights and visualisations, using AI‑assisted techniques responsibly for literature reviews, data coding, and hypothesis development.
- Publish and disseminate – Author research papers and translate findings into accessible formats and intellectual property (frameworks, tools, assessments) for both academic and business audiences.
- Collaborate and deliver – Work across global teams and with external partners to support R&D programs while managing timelines and ensuring data ethics, privacy, and regulatory compliance.
- Build impact and capability – Develop internal resources and repeatable protocols to scale evidence‑based practices across the organization.
Qualifications
- Problem framing and research design: define complex organisational challenges and translate them into clear research questions, hypotheses, and experimentation frameworks.
- Critical thinking and analytical reasoning: evaluate claims, test assumptions, and create insights from multiple data sources.
- Systems thinking: understand and model the interaction between people, technology, processes, environments, and organisational systems.
- Insight generation and sensemaking: convert large volumes of information into meaningful insight and strategic direction.
- AI and technology orchestration: leverage emerging technologies, including AI, as force multipliers for research, analysis, and innovation.
- Learning agility and intellectual curiosity: demonstrate commitment to continuous learning and exploration of emerging ideas.
About the Team
Research & Development (R&D) at JLL manages the structured exploration and creation of new ideas, processes, technologies, and solutions that help drive the future of real‑estate and property services. As part of our Global Insight team, we work across all business lines at JLL and are responsible for the “Future Vision” research program, routinely preparing foresight and scenario‑driven insights publications throughout the year.
About JLL
Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Equal Opportunity Employer
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
Applied Research & Innovation Specialist in City of Westminster employer: JLL
At JLL, we pride ourselves on being an excellent employer that fosters innovation and collaboration in the dynamic field of workplace management. Our inclusive work culture encourages professional growth through diverse projects and networking opportunities, making it an ideal environment for those looking to advance their careers while contributing to impactful initiatives. Located in a vibrant area, our team enjoys not only competitive benefits but also the chance to be part of transformative projects with leading businesses worldwide.
