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- Tasks: Deliver top-notch customer service and manage facilities operations efficiently.
- Company: Join a dynamic team in a supportive environment at Stokenchurch.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative workplace.
- Other info: Perfect opportunity for growth and to make a real difference.
- Why this job: Be the go-to person for creating a welcoming and safe environment.
- Qualifications: GCSE level education and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Location: Stokenchurch
Essential Duties and Responsibilities of the Facilities Coordinator:
- Customer Service
- Deliver excellent customer service to meet client expectations.
- Build and develop effective relationships with customers at all levels.
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures.
- HSE, Security & Quality
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety.
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Carry out site induction for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
- Understand & actively support the Quality Management program.
- Site Operations
- Ensure issues highlighted through site inspections or customer complaints are resolved in a timely manner.
- Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers.
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
- Keep accurate and update records of seating plan.
- Process and control purchase orders, invoices and work orders.
- Support the completion of reports and documentation to meet required deadlines.
Skills: The candidate must demonstrate the following skills:
- Problem solving
- Decision making
- Excellent verbal & written communication
- Proficient use of Microsoft Tools
Competencies: The candidate must demonstrate the following personal attributes:
- Exemplary Customer focused
- Assertive
- Possess cultural awareness and sensitivity
Experience: Facilities experience
Qualifications: Education: A good level of education to GCSE standard.
Facilities Coordinator in Chinnor employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in Chinnor
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Facilities Coordinator role, and who knows? They might just have the inside scoop on an opening.
✨Tip Number 2
Prepare for those interviews! Research common questions for Facilities Coordinator roles and practice your answers. We want you to shine when discussing your customer service skills and problem-solving abilities.
✨Tip Number 3
Show off your tech skills! Make sure you're comfortable with Microsoft Tools, as they’re essential for this role. Maybe even brush up on any specific software mentioned in job descriptions to give you that extra edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Coordinator in Chinnor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Coordinator role. Highlight your customer service experience and any relevant facilities management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention specific examples of how you've delivered excellent customer service or resolved issues in previous roles.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we love a good personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JLL
✨Know Your Customer Service Skills
Since the role of a Facilities Coordinator revolves around excellent customer service, make sure you can share specific examples of how you've delivered outstanding service in the past. Think about situations where you built strong relationships with clients or resolved issues effectively.
✨Brush Up on HSE Knowledge
Familiarise yourself with health, safety, and emergency procedures relevant to facilities management. Be prepared to discuss how you would handle security awareness and emergency situations, as this will show your commitment to maintaining a safe environment.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your problem-solving abilities by thinking of scenarios where you've successfully resolved issues. Whether it’s managing complaints or handling unexpected challenges, having concrete examples ready will impress the interviewers.
✨Get Comfortable with Microsoft Tools
As proficiency in Microsoft tools is essential for this role, ensure you're familiar with the software you'll be using. If you have experience with specific applications, be ready to discuss how you've used them to streamline processes or improve efficiency.