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- Tasks: Be the face of JLL, ensuring smooth operations and a welcoming environment for all.
- Company: Join a vibrant team at a leading mixed-use property management company.
- Benefits: Full-time role with opportunities for growth and development in a dynamic setting.
- Why this job: Make a real impact while building relationships and enhancing community experiences.
- Qualifications: Organised, experienced, and ready to engage with diverse stakeholders.
- Other info: Great chance to develop skills in administration, finance, and event management.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an organised and experienced Centre Administrator to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact, ensuring smooth operations and a positive experience for users and tenants alike.
Reception & Representation
- Act as an ambassador for JLL and The Centre, serving as Receptionist and First Line Host in the Management Suite Reception Area.
- Forge positive relationships with Occupiers, Contractors, the wider community, and the Client.
- Maintain a welcoming and professional reception area, ensuring high standards of cleanliness and presentation.
Visitor & Communication Management
- Provide refreshments for visitors and catering for meetings.
- Vet and screen calls and visitors to the Centre Management Office.
- Handle enquiries professionally via phone, in person and email.
- Book in contractors on Touchpoint system.
Administrative Support
- Provide administrative and receptionist support to the Centre Manager, Operations Manager and Security.
- Draft correspondence, collate and present data for reports and records.
- Ensure IT and communication equipment is in working order.
- Coordinate and issue dates for Centre Management team meetings and Occupier meetings, take minutes, and circulate them promptly.
Events & Commercialisation
- Book and track concessions and events, liaising with the concessions booking company to manage bookings and drive commercial income.
- Arrange for invoices to be raised and ensure accurate tracking of bookings.
- Assist with the Centre’s advertising, marketing, and events, including coordinating and implementing website updates and content changes.
- Collect weekly media from Occupiers and manage releases across social media channels.
Finance & Database Management
- Process, code and check invoices.
- Assist with managing complex service charge budgets, end-of-year reconciliations and gather information to support budget setting.
- Issue purchase orders, manage income and expenditure trackers ensuring tracking of forecast expenditure.
- Handle accounts queries.
- Maintain databases, ensuring accuracy and up-to-date records.
Facilities & Compliance
- Arrange utility and business rates transfers, assist with utility negotiations and queries, and submit readings.
- Book and coordinate Health and Safety inspections.
- Process and close insurance claims, including collating required information.
- Conduct stock checks to ensure adequate levels of office and kitchen supplies.
Community & Standards
- Assist with obtaining occupier trade feedback.
- Attend training and development courses as required.
- Undertake any other duties necessary to fulfil and support the operational requirements of the Centre Management Office and The Centre as a whole.
Centre Administrator employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out JLL's social media and website to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Centre Administrator, you'll be the first point of contact. Role-play with a friend or family member to get comfortable handling enquiries and managing visitor interactions.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Think about what you want to know regarding the Centre's operations or community engagement.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Administrator
Some tips for your application 🫡
Show Your Organisational Skills: As a Centre Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to show us how you’ve done this before.
Be Personable and Professional: Since you'll be the first point of contact, it’s important to convey your friendly and professional nature in your application. Let us know about your experience in customer service or any roles where you've had to build relationships with clients and colleagues.
Detail Your Administrative Experience: We want to see that you have solid administrative skills. Mention any relevant software you’re familiar with, like database management or invoicing systems, and give us a glimpse into your experience with drafting correspondence and managing schedules.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight how your skills and experiences align with what we’re looking for at JLL. And remember, apply through our website for the best chance!
How to prepare for a job interview at JLL
✨Know the Centre Inside Out
Before your interview, take some time to research JLL and the specific Centre you'll be working at. Familiarise yourself with their values, recent projects, and community initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Centre Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure smooth operations, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and tenants, effective communication is crucial. Practice answering common interview questions clearly and confidently. Consider role-playing with a friend to simulate the interview environment, focusing on how you present yourself and handle inquiries.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Centre's operations, team dynamics, and future projects. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
