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For Companies At a Glance
- Tasks: Lead platform delivery, guiding clients and coordinating teams for successful onboarding.
- Company: Join JLL, a leader in real estate services and technology.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Shape the future of real estate while making a real impact on client success.
- Qualifications: 5+ years in project management, strong communication, and problem-solving skills.
- Other info: Dynamic role with opportunities to work across diverse teams and projects.
The predicted salary is between 36000 - 60000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
About the Role
You will lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams—customer success, engineering, data, and design—to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you will balance customer needs with internal execution, turning complex implementations into smooth experiences.
Key Responsibilities
- Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live.
- Translate customer requirements into actionable plans for engineering and design teams.
- Develop and manage project plans that align cross-functional efforts and keep implementations on track.
- Identify risks early and drive solutions before they impact timelines or customer satisfaction.
- Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum.
- Coordinate technical delivery including customizations and data integrations.
- Establish delivery KPIs and continuously improve processes.
- Lead status meetings and report progress to senior leadership.
Requirements
- Based in Bristol, UK; flexibility for US hours when needed.
- 5+ years project management experience, preferably in SaaS.
- Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly.
- Track record managing complex, cross-functional projects.
- Proactive problem-solver who takes ownership, doesn’t wait for issues to escalate, and finds creative ways around obstacles.
- Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability.
- Understanding of software development lifecycles and data engineering.
- Proficiency in Agile/Scrum methodologies and Jira.
- Ability to lead through influence across diverse teams.
Big Plus
- Experience in commercial real estate (CRE) or property management.
- Background in accounting or financial systems.
Location
On-site – Bristol, GB
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table.
JLL uses information to process your application and to improve candidate experience. We are an Equal Opportunity Employer and provide reasonable accommodations to individuals with disabilities throughout the employment process. If you need a reasonable accommodation, you may email HRSCLeaves@jll.com.
Project Manager, Platform Delivery in Bristol employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Platform Delivery in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and customer delivery. We suggest you come up with examples from your past experiences that showcase your problem-solving skills and ability to manage complex projects.
✨Tip Number 3
Showcase your soft skills! As a Project Manager, your ability to communicate and build relationships is key. During interviews, let your personality shine through and demonstrate how you can connect with clients and internal teams alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s shape a brighter way together!
We think you need these skills to ace Project Manager, Platform Delivery in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Manager role. Highlight your experience in project management, especially in SaaS, and showcase how your skills align with the responsibilities mentioned in the job description.
Showcase Your Customer-Facing Skills: Since this role is all about building strong client relationships, don’t forget to include examples of how you've successfully managed external stakeholders in the past. We want to see your ability to communicate technical concepts clearly!
Demonstrate Problem-Solving Abilities: We love proactive problem-solvers! Share specific instances where you’ve identified risks early and implemented creative solutions. This will show us that you take ownership and can navigate challenges effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at JLL!
How to prepare for a job interview at JLL
✨Know Your Project Management Inside Out
Make sure you brush up on your project management skills, especially in SaaS environments. Be ready to discuss your experience with Agile/Scrum methodologies and how you've successfully managed complex projects in the past.
✨Showcase Your Customer-Facing Skills
Since this role is all about client relationships, prepare examples of how you've effectively communicated with external stakeholders. Highlight any instances where you turned challenging situations into positive outcomes for clients.
✨Demonstrate Problem-Solving Prowess
Be prepared to share specific examples of how you've proactively identified risks and implemented creative solutions. This will show that you take ownership and can navigate obstacles effectively.
✨Familiarise Yourself with JLL's Values
Research JLL’s mission and values to understand their commitment to shaping a better world. Tailor your responses to reflect how your personal values align with theirs, especially in terms of teamwork and innovation.
