Business Support, Compliance in Birmingham

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

We are looking for a Junior Commercial Contract Administrator for our Work Dynamics business line. About JLL: JLL is a leading professional services and investment management firm specialising in real estate. We help organisations worldwide achieve their ambitions by investing in, owning, occupying, and maintaining real estate. Within our Work Dynamics business line, we deliver commercial governance, contract administration, and commercial analysis services across a diverse portfolio of client accounts.

The Junior Commercial Administrator role offers a unique entry point for legally trained or contract-law-oriented professionals to transition into the dynamic field of commercial contract management in a real estate services environment. This position supports the implementation of JLL's commercial governance framework, ensuring robust contract controls, compliance, and administration processes, while developing skills in cost analysis, commercial assurance, and benchmarking.

This role will provide accurate, compliant, and structured commercial administration support for multiple service-type contracts across various regions, ensuring legal rigour in contract interpretation, adherence to governance standards, and effective stakeholder collaboration. This role is designed as a developmental pathway towards senior cost and commercial analysis, equipping you with exposure to commercial best practice, data-based decision making, and value engineering opportunities.

Key Responsibilities:

• Provide support to the Commercial Contract Administrator reporting to the Cost and Commercial Lead.
• Support the management of contract delivery and change control processes.
• Support the delivery of services commercial compliance.
• Administer and maintain contract documentation, including variations, correspondence, and audit-ready filing systems.
• Support contract managers with interpretation and application of legal provisions in service agreements.
• Maintain organised digital and physical communication channels for contract-related queries, ensuring timely responses.
• Ensure compliance with contractual governance, spend authorisations, and audit requirements.

Key Competencies and Skills:

• Strong ability to interpret, apply, and explain contractual clauses and legal documents.
• Attention to detail, accuracy, and compliance mindset.
• Organised, methodical, and confident in maintaining document control systems.
• Analytical approach with a willingness to learn benchmarking and commercial auditing practices.
• Clear and concise communicator, able to engage diverse stakeholders.
• Proactive problem-solving attitude with a client-focused approach.

Career Development Path:

• Stage 1 – Core Competency Build: Mastering contract administration, governance compliance, and legal interpretation relevant to service contracts.
• Stage 2 – Analytical Exposure: Supporting commercial assurance, cost reviews, and benchmarking activities; developing proficiency in supplier performance analysis.
• Stage 3 – Progression Readiness: Taking on increased responsibility in cost audit reviews, value engineering projects, and process improvement leadership, progressing towards Commercial Analyst or Senior Cost & Commercial Audit Analyst roles.

Person Specification:

• Legally qualified (LLB, paralegal certificate, or equivalent) or have demonstrable contract-law expertise.
• Highly organised with strong administrative skills.
• Detail-focused with excellent record-keeping ability.
• A collaborative team player able to work with internal and external stakeholders.
• Committed to quality and governance standards.
• Enthusiastic about developing commercial analytical capabilities.

Qualifications:

• Legal qualification or equivalent experience in contract law interpretation.
• Competence in MS Office applications (Excel, Word, Outlook).
• Clear written and verbal communication skills.

What You Can Expect from Us:

You will join an entrepreneurial, inclusive culture where like-minded professionals collaborate globally to achieve great outcomes. JLL's Total Rewards program supports your ambitions in career development, recognition, wellbeing, benefits, and competitive pay.