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- Tasks: Manage AV conference spaces and provide top-notch technical support for meetings.
- Company: Join JLL, a diverse employer committed to inclusivity and the LGBTQ+ community.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and client satisfaction.
- Qualifications: 5 years in customer service, AV systems knowledge, and proficiency in Microsoft Office required.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
AV Technical Manager – 12 Months FTC
About The Role
We are looking for an Audio Visual Technical Manager to join our team. This position is primarily responsible for providing support for the AV conference spaces, systems and line manage the team of coordinators. The candidate will provide technical and general support to ensure proper availability and functionality of the AV spaces and equipment as well as rapid-response troubleshooting expertise. This is a client facing role and will involve working closely with clients and their customers.
Key Responsibilities:
Qualifications
Required
Preferred
#LI-JA1
Location:
On-site –London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
AV Technical Manager employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technical Manager
✨Tip Number 1
Familiarise yourself with the latest AV technologies and systems mentioned in the job description, such as Crestron Flex and Polycom VTC codecs. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the AV industry, especially those who have experience in corporate conference centres. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to showcase your troubleshooting skills during the interview. Think of specific examples where you've successfully resolved AV issues under pressure, as this role requires rapid-response expertise.
✨Tip Number 4
Since this is a client-facing role, practice your communication skills. Be ready to discuss how you would handle client requests and ensure their needs are met, as strong interpersonal skills are crucial for success in this position.
We think you need these skills to ace AV Technical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual technology and client-facing roles. Emphasise your technical skills with AV systems, video conferencing tools, and any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your ability to provide exceptional customer service. Mention specific experiences where you've successfully managed AV setups or resolved technical issues.
Highlight Relevant Experience: In your application, focus on your 5+ years of experience in a client/customer service-oriented environment. Provide examples of how you've handled high-pressure situations and managed competing priorities effectively.
Showcase Technical Knowledge: Demonstrate your familiarity with integrated AV systems and video conferencing services like Microsoft Teams, Zoom, or WebEx. Mention any specific projects or tasks where you applied this knowledge to solve problems or improve processes.
How to prepare for a job interview at JLL
✨Showcase Your Technical Expertise
Make sure to highlight your experience with AV systems, especially with tools like Crestron Flex and Polycom VTC codecs. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Demonstrate Client-Facing Skills
Since this role involves direct interaction with clients, share examples of how you've successfully managed client relationships in the past. Emphasise your ability to provide 'white-glove' service and how you handle client concerns proactively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting abilities. Prepare scenarios where you had to quickly resolve AV issues during important meetings. This will show your capacity to perform under pressure and your technical knowledge.
✨Familiarise Yourself with Conference Room Technologies
Brush up on your knowledge of video conferencing platforms like Microsoft Teams, Zoom, and WebEx. Being able to discuss their functionalities and any recent updates will show your commitment to staying current in the field.
