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- Tasks: Assist in managing the iconic Baskerville House and ensure smooth operations.
- Company: Join JLL, a leader in real estate and investment management, shaping a better world.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a historic building and contribute to a vibrant workplace culture.
- Qualifications: Previous experience in property management or corporate FM is preferred.
- Other info: We welcome applicants from diverse backgrounds; don't hesitate to apply!
The predicted salary is between 28800 - 43200 £ per year.
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join JLL and Shape the Future of Work at the Iconic Baskerville House
Are you a motivated and detail-oriented individual with a passion for property management? JLL is seeking an enthusiastic Assistant Facilities Manager to join our team at the prestigious Baskerville House in the heart of Birmingham city centre. Steeped in history and grandeur, this Grade II listed building offers premier Grade A office accommodation and a unique workplace environment.
Following a comprehensive refurbishment, Baskerville House now stands as a landmark business address fronting Centenary Square, at the epicentre of Birmingham\’s business community. As Assistant Facilities Manager, you\’ll play a vital role in ensuring the smooth and efficient operation of this iconic building, contributing to a productive and engaging environment for our client and their employees. This includes maintaining the high standards of the impressive double-height reception area, complete with its classic design and abundant natural light, as well as the well-appointed atrium with its six lifts serving all floors. You will also support the upkeep of the various booths and breakout areas designed to foster collaboration and provide flexible workspaces.
Key Responsibilities and Deliverables:
Facilities (property/portfolio) Management – Providing support to the Facilities Manager
Ensure we are delivering client KPIs as identified within the agreed PMA (Property Management Agreement).
Assist in the delivery of ‘Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners.
Assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
Ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PAM Process Hub site (Connect).
Liaise with occupier representatives referring matters upwards only if they cannot be resolved at local level.
Regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building(s), in support of the FM(s) of any occupier matters that may influence property valuation/investment.
Assist in the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices.
Assist in the procurement of all supplies and services at the property in accordance with the JLLs PAM procurement program. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards.
Assist the building’s ‘Social Responsible Management’ (H&S and environmental/sustainability) activities.
Assist in the management of the buildings’ plant and equipment. Will be responsible for building management systems where appropriate.
Assist in the implementation of minor works.
Help prepare site regulations and issue permits to work for all contractor activities on site.
Maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills.
Establish and maintain proper site records in accordance with best practice rules.
Assist in the development and maintenance of occupier handbooks.
Assist in the monitoring of vacant/void property in conjunction with the clients’ insurance policy.
Visit sites and properties in accordance with the site visit program issued by the FM.
Required Qualifications, Skills and Experience
Solid stakeholder management skills and an ability to understand business ideas
Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background
Supportive in driving operational business change
Preferably working toward IWFM / BIFM / IOSH and or similar in facilities operational management
Strong organisation skills and excellent communication skills, both verbal and written
Driven to achieve results
Knowledge of safety, quality, and cost risks
Location:
On-site –Birmingham, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Assistant Facilities Manager employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Familiarise yourself with JLL's values and mission. Understanding their commitment to shaping a brighter future in real estate will help you align your responses during interviews, showcasing how your personal goals fit with their vision.
✨Tip Number 2
Network with current or former employees of JLL, especially those in facilities management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your stakeholder management skills and ability to drive operational change. Being able to articulate these experiences clearly will set you apart during the interview process.
✨Tip Number 4
Stay updated on industry trends and best practices in facilities management. Showing that you are knowledgeable about current challenges and innovations in the field can impress interviewers and demonstrate your commitment to professional growth.
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and facilities operations. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of JLL's values. Mention specific experiences that align with the responsibilities of the Assistant Facilities Manager position.
Highlight Stakeholder Management Skills: Emphasise your ability to manage relationships with various stakeholders. Provide examples of how you've successfully communicated and resolved issues in previous roles, as this is crucial for the position.
Showcase Your Organisational Skills: Detail your organisational skills by providing examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate your capability to handle the diverse responsibilities of the role.
How to prepare for a job interview at JLL
✨Research JLL and Baskerville House
Before your interview, take some time to learn about JLL and the specific role of Assistant Facilities Manager at Baskerville House. Understanding the company's values, mission, and the unique features of the building will help you tailor your responses and show genuine interest.
✨Highlight Relevant Experience
Make sure to discuss any previous experience in property management or facilities management that aligns with the responsibilities outlined in the job description. Use specific examples to demonstrate how your skills can contribute to maintaining high standards at Baskerville House.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and stakeholder management skills. Prepare scenarios where you've successfully handled challenges in facilities management, such as dealing with contractor performance or managing client expectations.
✨Showcase Your Communication Skills
As an Assistant Facilities Manager, effective communication is key. Be ready to discuss how you’ve successfully liaised with various stakeholders in the past. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to manage relationships in the role.
