Assistant Facilities Manager

Overview

Join to apply for the Assistant Facilities Manager role at JLL on the Amazon account dedicated team. JLL is a professional services and investment management firm specializing in real estate, helping organizations achieve their ambitions through owning, occupying and investing in real estate.

Role purpose: Reporting to the Facilities Manager and working as part of the Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide support to ensure the efficient operation of the site.

Responsibilities

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
• Monitor and maintain office equipment and supplies
• Manage and maintain regular contact and meetings with relevant vendors to report issues, provide recommendations and cost estimates
• Weekly walk-round with the vendor cleaning manager to ensure cleaning quality standards are maintained
• Manage Trouble Ticket (Remedy) requests (helpdesk) and interface with internal customers, action queries promptly in line with service level agreements
• Manage daily health & safety issues – maintain regular meetings and records for fire and safety teams, fire drills, safety equipment, and training
• Travel/Visitors’ support – interface with locally approved hotels and assist Client global travel & hotel managers with information for staff
• Assist in organizing internal and external Client events
• Manage the quality of conferencing facilities
• Manage food and kitchen facilities – provide direction to housekeepers
• Raise purchase orders
• Manage Wiki pages and other site communications
• Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate
• Responsible for all other duties and tasks as assigned

Every day is different, and we encourage ingenuity in these activities.

What You Need to Apply

• Knowledge of the Facilities/Office Services Coordinator role
• Previous experience in a high-profile corporate environment
• Previous reception or hospitality experience
• Education: Diploma/degree level
• Problem solving skills
• Good decision making
• Excellent written/verbal communications
• Spreadsheet and word processing
• Customer focused
• Good interpersonal skills
• Assertive
• Attention to detail

What You Can Expect From Us

• You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe.
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
• Join us to develop your strengths and enjoy a fulfilling career with varied experiences.

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Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: General Business and Engineering