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- Tasks: Lead community engagement and build a thriving audience for a dynamic media company.
- Company: Join a fast-growing, mission-driven media company focused on connection, culture, and creativity.
- Benefits: Enjoy a full-time role in London with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant culture that values creativity and community impact.
- Qualifications: Experience in building communities, strong communication skills, and a passion for storytelling required.
- Other info: This role is perfect for those who see community as a catalyst for brand success.
The predicted salary is between 43200 - 72000 £ per year.
We are excited to be working with a fast-growing, mission-driven media company to find a Head of Community - a strategic and relationship-focused leader to help build, scale, and energise a thriving audience community. This is an opportunity to lead community engagement at a brand where connection, culture, and creativity are at the core of everything they do.
Key Responsibilities:
- Develop and implement a clear, ambitious community strategy aligned with brand and business goals
- Build and nurture a strong, engaged community across social platforms, forums, and exclusive member spaces
- Establish and grow relationships with key stakeholders, influencers, and ambassadors
- Lead community-focused campaigns, initiatives, and events that drive value and participation
- Create processes for community feedback and ensure insights are reflected in content, products, and services
- Monitor and analyse engagement, growth, and sentiment to continuously optimise community impact
- Foster a safe, inclusive, and inspiring environment that encourages advocacy and collaboration
Ideal Candidate Profile:
- Proven experience building and scaling communities, especially in media, start-ups, or creator-led spaces
- Deep understanding of audience engagement and platform dynamics
- Exceptional communication and relationship-building skills
- A data-informed approach to strategy and decision-making
- A passion for connection, storytelling, and shaping culture through community
If you are someone who sees community as more than a channel - and instead as a catalyst for long-term brand impact - we would love to hear from you!
Head of Community employer: JLB
Contact Detail:
JLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community
✨Tip Number 1
Network with professionals in the media and community management sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and influencers who can provide insights or referrals.
✨Tip Number 2
Showcase your community-building experience on social media platforms. Share case studies or examples of successful community initiatives you've led, highlighting your strategic thinking and engagement tactics.
✨Tip Number 3
Engage with the company's existing community online. Participate in discussions, provide valuable feedback, and demonstrate your understanding of their audience's needs and interests.
✨Tip Number 4
Research the latest trends in community management and audience engagement. Being knowledgeable about current best practices will help you articulate your vision for the role and how you can contribute to the company's goals.
We think you need these skills to ace Head of Community
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and ideal candidate profile. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community building and your strategic approach. Use specific examples from your past experiences that demonstrate your ability to engage and grow communities.
Highlight Relevant Experience: In your CV, emphasise your proven experience in building and scaling communities, particularly in media or start-up environments. Include metrics or achievements that illustrate your impact.
Showcase Your Communication Skills: Since exceptional communication is crucial for this role, ensure your application reflects your ability to convey ideas clearly and effectively. Consider including links to any relevant content you've created or managed.
How to prepare for a job interview at JLB
✨Showcase Your Community-Building Experience
Be prepared to discuss specific examples of how you've built and scaled communities in the past. Highlight any successful campaigns or initiatives you've led, especially in media or start-up environments.
✨Demonstrate Your Understanding of Audience Engagement
Research the company's audience and be ready to talk about how you would engage them effectively. Discuss platform dynamics and how you can leverage them to foster a thriving community.
✨Prepare for Relationship-Building Questions
Expect questions about how you would establish and grow relationships with key stakeholders and influencers. Think of strategies you could implement to nurture these connections and drive community participation.
✨Emphasise Your Data-Driven Approach
Be ready to explain how you use data to inform your community strategy. Discuss how you would monitor engagement and sentiment, and how you would adapt your approach based on insights gathered from the community.
