Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 60000 - 80000 € / year (est.) No home office possible
JLB

At a Glance

  • Tasks: Lead global client accounts and manage high-profile marketing programmes.
  • Company: Dynamic agency focused on partnerships and brand experiences.
  • Benefits: Competitive salary, mentorship opportunities, and a vibrant work culture.
  • Other info: Opportunity to mentor junior team members and drive creative solutions.
  • Why this job: Shape innovative campaigns and collaborate with top brands worldwide.
  • Qualifications: 5+ years in partnerships or brand marketing, with experience in global brands.

The predicted salary is between 60000 - 80000 € per year.

A client of ours is on the lookout for an experienced and strategic Account Director to lead a key global client account within their Partnerships and Brand Experience team. This is an exciting opportunity for a senior client services professional to play a leading role in delivering high-profile international partnership and marketing programmes across multiple markets.

  • Lead day-to-day management of global partnership and marketing programmes
  • Manage communications between internal teams, clients, external partners, and regional stakeholders
  • Drive strategic planning, campaign ideation, and cross-functional collaboration
  • Ensure projects are delivered on time, within scope, and aligned with brand guidelines
  • Review campaign performance, key learnings, and optimisation opportunities
  • Encourage innovation, new thinking, and creative problem-solving across projects
  • Build and maintain strong supplier and partner relationships, including contract oversight
  • Support and mentor junior team members, promoting collaboration and professional growth

5+ years’ experience within partnerships, brand marketing, client services, or agency environments. Experience working with large multinational or global brands is highly advantageous. Experience delivering integrated campaigns and partnership activations across areas such as events, content, communications, employee engagement, hospitality, digital, and social. Strong understanding of broader marketing disciplines and cross-functional ways of working.

Director, Customer Account Manager employer: JLB

Join a dynamic and innovative team where your expertise as a Director, Customer Account Manager will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through mentorship and professional development opportunities, all while working on high-profile international projects that make a real impact. Located in a vibrant city, we offer a unique blend of creativity and strategic thinking, ensuring that you thrive in an environment that encourages innovation and celebrates success.

JLB

Contact Detail:

JLB Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

Tip Number 2

Prepare for those interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.

Tip Number 3

Practice your pitch! Be ready to articulate your experience in partnerships and brand marketing clearly. Highlight specific achievements that demonstrate your ability to lead global accounts and drive successful campaigns.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Director, Customer Account Manager

Strategic Planning
Client Relationship Management
Campaign Management
Cross-Functional Collaboration
Project Management
Performance Review and Optimisation
Creative Problem-Solving

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role of Account Director. Highlight your experience in managing global partnerships and delivering integrated campaigns, as this will show us you’re the right fit for the job.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in client services and brand marketing makes you the perfect candidate. Be sure to mention any specific achievements that demonstrate your strategic thinking.

Showcase Your Communication Skills:As an Account Director, communication is key. In your application, make sure to convey your ability to manage relationships with clients and partners effectively. Use clear and concise language to demonstrate your professionalism and attention to detail.

Apply Through Our Website:We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at JLB

Know Your Partnerships Inside Out

Make sure you research the company's key partnerships and brand experiences. Understand their past campaigns and how they align with the role of Account Director. This will show your genuine interest and help you discuss how you can contribute to their success.

Showcase Your Strategic Thinking

Prepare examples of how you've driven strategic planning and campaign ideation in previous roles. Be ready to discuss specific projects where you collaborated cross-functionally and delivered results. This will demonstrate your ability to lead and innovate.

Communicate Like a Pro

Since managing communications is crucial for this role, practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your experience with clients and stakeholders.

Highlight Your Mentorship Skills

As a potential leader, it's important to show that you can support and mentor junior team members. Share instances where you've fostered collaboration and professional growth within your teams. This will reflect your leadership style and commitment to team development.