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- Tasks: Service and maintain coffee machines while solving technical issues on-site.
- Company: Join a growing company passionate about coffee and customer service.
- Benefits: Competitive salary, travel expenses, private healthcare, and 25 days holiday.
- Other info: Enjoy a Monday to Friday schedule with opportunities for training and career growth.
- Why this job: Combine your love for coffee with hands-on technical work and customer interaction.
- Qualifications: Customer service skills and a passion for coffee; experience is a plus but not essential.
The predicted salary is between 32000 - 55000 £ per year.
We're looking for someone with a passion for coffee and an interest in technical work. Whether you already have experience with bean‑to‑cup coffee machines or are eager to learn, this role offers a fantastic opportunity to develop your skills in a growing industry. You'll work closely with our technical team and occasionally support our hygiene team, making this a varied and hands‑on position suited to someone who enjoys being out on the road, meeting people, and solving problems.
Key Responsibilities
- Attend customer sites across London to carry out servicing, repairs, and preventative maintenance
- Diagnose and resolve electrical, mechanical, and performance issues efficiently
- Install and commission commercial bean‑to‑cup coffee machines and tap systems
- Calibrate equipment to ensure optimal coffee quality and performance
- Deliver London's premium service standards, including rapid response times
- Build strong, professional relationships with customers on‑site
- Represent the business with professionalism, technical expertise, and excellent customer service
- Accurately record service visits, parts used, and work completed
Skills & Experience
- Experience with bean‑to‑cup coffee machines (desirable but not essential)
- Experience installing or servicing commercial equipment (preferred)
- Strong customer service and communication skills
- A hands‑on, problem‑solving mindset
- Passion for coffee and delivering high‑quality service
- Eagerness to learn and develop technical skills
What We Offer
- £32,000 - £55,000 salary (depending on experience)
- Travel expenses covered (Zones 1-5 London)
- Monday to Friday, 8:00am - 4:00pm (no weekends)
- Private healthcare
- Discretionary annual bonus
- 25 days holiday + bank holidays
- Pension contribution
- Ongoing training and development
- Clear opportunities for progression within a growing company
Coffee Machine Engineer / Technician employer: JLB Recruitment Ltd
Contact Detail:
JLB Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Machine Engineer / Technician
✨Tip Number 1
Get to know the company and its coffee culture! Research their products and services, and be ready to chat about your favourite brews. This shows your passion for coffee and helps you connect with the team.
✨Tip Number 2
Practice your technical skills before the interview. If you have experience with coffee machines, brush up on common issues and solutions. If you're new to it, don’t hesitate to ask questions during the interview – it shows your eagerness to learn!
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of examples where you've solved problems or built relationships with clients. This role is all about connecting with people, so let your personality shine through!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Coffee Machine Engineer / Technician
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee! Share your experiences, whether it's brewing at home or visiting your favourite café. This will help us see your enthusiasm and fit for the role.
Highlight Relevant Skills: Even if you don't have direct experience with bean-to-cup machines, tell us about any technical skills or customer service experience you've got. We want to see how you can bring value to our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your passion shines through without rambling on. We appreciate clarity!
Apply Through Our Website: Make sure to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at JLB Recruitment Ltd
✨Know Your Coffee Machines
Brush up on your knowledge of bean-to-cup coffee machines. Even if you don't have direct experience, showing that you've researched how they work and their common issues can impress the interviewers. They love a candidate who’s passionate about coffee!
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Whether it was fixing a gadget or troubleshooting an issue, demonstrating your hands-on approach will resonate well with the technical team.
✨Customer Service is Key
Since this role involves meeting customers, be ready to discuss your customer service experiences. Highlight times when you went above and beyond to ensure satisfaction, as building strong relationships is crucial in this job.
✨Ask Questions About Training Opportunities
Express your eagerness to learn by asking about training and development options. This shows that you're not just looking for a job, but are genuinely interested in growing your skills within the company.