Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve invoice queries and support the credit control team in collecting cash.
- Company: Join a supportive team at JLA, focused on exceptional customer service.
- Benefits: Enjoy a comprehensive benefits package and prioritised well-being.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be a problem solver and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an individual who is a problem solver and fixer to help support the credit control team to collect cash and reduce aged debtors whilst delivering exceptional customer service. You will have a good general understanding of the structure of the JLA organisation and will have the confidence and tenacity to explain contracts and charges to customers and challenge internal failings.
Your role is to handle invoice queries and see them through to resolution, ensuring there is no doubt over what does and does not need to be paid. This will mean creating and managing a network of people across the business to support you in concluding on the query in question.
We are looking for a professional and enthusiastic individual; customer service and/or query management experience is a bonus.
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of support.
Invoice Query coordinator employer: JLA
Contact Detail:
JLA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoice Query coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for the interview process.
✨Tip Number 2
Prepare for those tricky questions! Think about how you would handle specific invoice queries or customer service challenges. Practising your responses can help you feel more confident during the interview.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled issues in the past, especially in customer service or finance roles. This will demonstrate your fit for the Invoice Query Coordinator position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the JLA family and contributing to the credit control team.
We think you need these skills to ace Invoice Query coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Invoice Query Coordinator role. Highlight any problem-solving or customer service experience you have, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've handled invoice queries or resolved customer issues in the past.
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We love candidates who are excited about helping others and can demonstrate their commitment to resolving queries effectively.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at JLA
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and invoice management. Brush up on common queries and resolutions so you can confidently discuss how you would handle specific situations.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or managed queries. This will demonstrate your ability to think on your feet and tackle challenges head-on.
✨Build Your Network Mindset
Think about how you would create and manage a network of contacts within the company to resolve queries. Be ready to discuss how you would approach collaboration with different departments to ensure smooth communication.
✨Customer Service is Key
Highlight your customer service experience and how it relates to handling invoice queries. Show that you understand the importance of delivering exceptional service while resolving issues efficiently.