At a Glance
- Tasks: Coordinate installations and keep customers updated throughout the process.
- Company: Join JLA, a market leader in innovative solutions since 1973.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Exciting variety in daily tasks and a supportive workplace culture.
- Why this job: Be a key player in a fast-paced team that values innovation and customer satisfaction.
- Qualifications: Strong communication skills and experience in customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
The JLA story began in 1973 when we started out as a family run commercial laundry business; we have experienced rapid growth since and we are now market leaders, providing laundry, catering, heating, fire safety, infection control, and air conditioning solutions. JLA is a thriving place to work; it is dynamic, fast paced and full of variety. With constant innovation in our products as well as constant investment in our workplace and employees, JLA is an exciting place to be.
Overview
Our Installation Coordinators are absolutely vital to our success at JLA. The ideal candidate will have experience working with customers in multiple forms of communication. The role can be demanding and would suit a person who is comfortable and thrives working with differing priorities.
Key Responsibilities
- Managing the scheduling and administration of installations for our customers
- Keeping customers up to date throughout each stage of the process
- Delivering IFS to install not to exceed 13 days
- Completing post install NPS calls with the customer
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position.
Qualifications, Skills and Experiences
Essential
- Good communication and customer service skills
Installation Coordinator FTC employer: JLA
At JLA, we pride ourselves on being a dynamic and innovative employer that values our employees' growth and well-being. Our Installation Coordinators play a crucial role in our success, and we offer a supportive work culture that encourages collaboration and continuous development. With a commitment to investing in our people and providing a fast-paced, varied environment, JLA is an excellent place for those seeking meaningful and rewarding employment in the heart of a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Coordinator FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their values. Show us that you’re not just another candidate; demonstrate your passion for the role and how you can contribute to our dynamic team.
✨Tip Number 3
Practice your communication skills! Since the Installation Coordinator role is all about keeping customers informed, make sure you can articulate your thoughts clearly and confidently during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the JLA family.
We think you need these skills to ace Installation Coordinator FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Installation Coordinator role. Highlight your customer service experience and any relevant communication skills to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you a great candidate. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills:Since the role involves a lot of customer interaction, make sure to demonstrate your communication skills in your application. Whether it’s through clear language or examples of past experiences, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at JLA
✨Know the Company Inside Out
Before your interview, take some time to research JLA's history, values, and services. Understanding their journey from a family-run business to a market leader will show your genuine interest and help you connect your experiences to their mission.
✨Showcase Your Communication Skills
As an Installation Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past, whether through phone calls, emails, or face-to-face interactions. This will demonstrate your ability to keep customers informed and engaged.
✨Emphasise Your Adaptability
The role can be demanding with varying priorities. Be ready to discuss situations where you've successfully managed multiple tasks or adapted to changing circumstances. Highlighting your flexibility will reassure them that you can thrive in their dynamic environment.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Think about what you genuinely want to know about the role or the company culture. Asking insightful questions shows you're serious about the position and helps you determine if it's the right fit for you.
