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For Companies At a Glance
- Tasks: Guide customers in deploying and optimising cyber threat management platforms.
- Company: Fast-growing cyber technology company with a global impact.
- Benefits: Competitive salary, equity, remote-first work, and flexible hours.
- Why this job: Join a mission-driven team tackling real-world cyber threats.
- Qualifications: Strong infrastructure background and customer-facing experience required.
- Other info: Collaborative culture with biannual team gatherings for connection.
The Opportunity
We are working with a fast-growing cyber technology company that is helping organisations improve how they anticipate and manage cyber threats. Their platforms are used by thousands of public and private sector organisations globally and continue to see rapid adoption.
As part of that growth, they are looking to hire a Customer Platform Architect to support customers deploying and operating the platform within their own environments. This is a role that sits between architecture, infrastructure engineering and customer advisory — helping organisations design the right environments, deploy successfully and ensure long-term platform reliability.
The Role
You will work closely with customers and internal engineering teams to ensure the platform runs effectively within complex on-premise and hybrid environments. The role combines platform architecture, technical troubleshooting and customer advisory, supporting organisations that rely on the platform to manage cyber threat intelligence and security operations.
Key responsibilities include:
- Guiding customers through the design and deployment of their platform infrastructure.
- Advising on sizing, architecture and deployment approaches for on-premise environments.
- Diagnosing and resolving infrastructure-related platform issues.
- Conducting platform health checks and performance reviews.
- Producing clear architecture and infrastructure documentation.
- Supporting pre-sales teams by advising on platform architecture and deployment requirements.
- Collaborating with engineering and product teams to ensure architectural needs are understood and supported.
The Person
You will be a technically strong infrastructure or platform specialist who is comfortable working directly with customers and advising on complex environments.
Essential experience includes:
- Strong background in on-premise infrastructure (servers, networking, storage and virtualisation).
- Exposure to cloud environments such as AWS, Azure or GCP.
- Experience with containerisation and orchestration (Docker, Podman, Kubernetes).
- Good understanding of Kubernetes architecture and Helm-based deployments.
- Strong troubleshooting and problem-solving skills.
- Previous experience in customer-facing technical roles.
Nice to have:
- Experience within the cyber security sector.
- Exposure to threat intelligence platforms or security operations environments.
Personal qualities:
- Strong communication skills — able to explain complex architecture clearly.
- Analytical mindset and structured approach to problem solving.
- Comfortable working autonomously in a remote-first environment.
- Collaborative approach across engineering, product and customer teams.
Security Requirements
Candidates must hold UK SC clearance.
Competitive salary and equity – everyone benefits from the company's success.
Remote-first and flexible working – work in a way that fits your life.
Choose the equipment that suits you – select the tools and setup you prefer.
Biannual team gatherings – regional and global meetups to collaborate, connect and strengthen the culture beyond the screen.
Platform Solution Architect (SC Cleared) - Fully Remote in UK in London employer: JLA Resourcing Ltd
Contact Detail:
JLA Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Solution Architect (SC Cleared) - Fully Remote in UK in London
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber tech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repo showcasing your projects related to platform architecture and infrastructure. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you'd explain complex concepts simply, as communication is key in customer-facing roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Platform Solution Architect (SC Cleared) - Fully Remote in UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Platform Solution Architect. Highlight your experience with on-premise infrastructure, cloud environments, and any relevant customer-facing roles. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber technology and how your background makes you a perfect fit for this role. We love seeing genuine enthusiasm and a clear understanding of our mission.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled complex technical challenges in the past. We’re keen to see your analytical mindset in action and how you’ve helped customers succeed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at JLA Resourcing Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of on-premise infrastructure, cloud environments, and containerisation. Be ready to discuss specific technologies like AWS, Azure, Kubernetes, and how they relate to the role. This will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Prepare for Customer Scenarios
Since this role involves a lot of customer interaction, think about past experiences where you've advised clients or resolved technical issues. Prepare examples that highlight your problem-solving skills and ability to communicate complex ideas clearly. This will demonstrate your capability to guide customers effectively.
✨Understand the Company’s Mission
Research the company’s platforms and their impact on cyber security. Knowing how their technology helps organisations manage cyber threats will allow you to align your answers with their goals during the interview. It shows genuine interest and helps you connect your skills to their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture and expectations align with your career aspirations.