At a Glance
- Tasks: Guide customers in deploying and optimising cyber threat management platforms.
- Company: Fast-growing cyber technology company with a global impact.
- Benefits: Competitive salary, equity, remote-first work, and flexible hours.
- Why this job: Make a difference in cybersecurity while working with cutting-edge technology.
- Qualifications: Strong infrastructure background and experience in customer-facing roles.
- Other info: Join a collaborative team with biannual meetups and excellent career growth.
The Opportunity
We are working with a fast-growing cyber technology company that is helping organisations improve how they anticipate and manage cyber threats. Their platforms are used by thousands of public and private sector organisations globally and continue to see rapid adoption.
As part of that growth, they are looking to hire a Customer Platform Architect to support customers deploying and operating the platform within their own environments. This is a role that sits between architecture, infrastructure engineering and customer advisory — helping organisations design the right environments, deploy successfully and ensure long-term platform reliability.
The Role
You will work closely with customers and internal engineering teams to ensure the platform runs effectively within complex on-premise and hybrid environments. The role combines platform architecture, technical troubleshooting and customer advisory, supporting organisations that rely on the platform to manage cyber threat intelligence and security operations.
Key responsibilities include:
- Guiding customers through the design and deployment of their platform infrastructure.
- Advising on sizing, architecture and deployment approaches for on-premise environments.
- Diagnosing and resolving infrastructure-related platform issues.
- Conducting platform health checks and performance reviews.
- Producing clear architecture and infrastructure documentation.
- Supporting pre-sales teams by advising on platform architecture and deployment requirements.
- Collaborating with engineering and product teams to ensure architectural needs are understood and supported.
The Person
You will be a technically strong infrastructure or platform specialist who is comfortable working directly with customers and advising on complex environments.
Essential experience includes:
- Strong background in on-premise infrastructure (servers, networking, storage and virtualisation).
- Exposure to cloud environments such as AWS, Azure or GCP.
- Experience with containerisation and orchestration (Docker, Podman, Kubernetes).
- Good understanding of Kubernetes architecture and Helm-based deployments.
- Strong troubleshooting and problem-solving skills.
- Previous experience in customer-facing technical roles.
Nice to have:
- Experience within the cyber security sector.
- Exposure to threat intelligence platforms or security operations environments.
Personal qualities:
- Strong communication skills — able to explain complex architecture clearly.
- Analytical mindset and structured approach to problem solving.
- Comfortable working autonomously in a remote-first environment.
- Collaborative approach across engineering, product and customer teams.
Security Requirements
Candidates must hold UK SC clearance.
Competitive salary and equity – everyone benefits from the company's success.
Remote-first and flexible working – work in a way that fits your life.
Choose the equipment that suits you – select the tools and setup you prefer.
Biannual team gatherings – regional and global meetups to collaborate, connect and strengthen the culture beyond the screen.
Cloud Solution Architect (SC Cleared) - Fully Remote in UK in London employer: JLA Resourcing Ltd
Contact Detail:
JLA Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Solution Architect (SC Cleared) - Fully Remote in UK in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in cloud solutions and infrastructure. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to cloud architecture and customer advisory roles. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Cloud Solution Architect (SC Cleared) - Fully Remote in UK in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cloud Solution Architect role. Highlight your background in on-premise infrastructure and any cloud experience you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber technology and how your experience aligns with our mission. Be sure to mention any customer-facing roles you've had, as we value strong communication skills.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can demonstrate their analytical mindset and structured approach to problem-solving, especially in complex environments.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward!
How to prepare for a job interview at JLA Resourcing Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of on-premise infrastructure, cloud environments like AWS or Azure, and containerisation tools such as Docker and Kubernetes. Be ready to discuss how you've used these technologies in past roles, as this will show your technical prowess.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved infrastructure-related issues. Think of a couple of challenging scenarios you've faced and how you approached them. This will demonstrate your analytical mindset and structured problem-solving approach.
✨Communicate Clearly and Confidently
Since the role involves advising customers, practice explaining complex concepts in simple terms. You might want to do a mock interview with a friend where you explain a technical topic. This will help you convey your ideas clearly during the actual interview.
✨Understand the Company’s Mission
Research the company’s platforms and their impact on cyber security. Being able to articulate how your skills align with their mission will not only impress the interviewers but also show that you're genuinely interested in the role and the company.