At a Glance
- Tasks: Guide customers in deploying and optimising cloud-native security platforms.
- Company: Fast-growing Cyber Security company with a focus on innovation.
- Benefits: Competitive salary, fully remote work, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to enhancing global security.
- Why this job: Combine hands-on engineering with customer engagement to make a real impact.
- Qualifications: Experience in cloud platforms, Kubernetes, and strong problem-solving skills.
The predicted salary is between 80000 - 95000 £ per year.
Work Location: Fully Remote (must be UK based)
Salary: £80,000 - £95,000 (Depending on experience)
Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it.
The Opportunity
We're partnered with a fast-growing Cyber Security company whose cloud-native platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This is a unique opportunity to combine hands-on engineering with customer engagement, giving you ownership from initial deployment through to long-term customer success.
The Role
Working alongside Customer Success, Product and Engineering teams, you'll help customers design deployment architectures, troubleshoot platform issues and ensure their environments are secure, reliable and performing at their best. This isn't a role where you'll simply produce designs and hand them over. You'll be expected to get hands-on, diagnosing issues, supporting deployments and working directly with customers to solve technical challenges.
Key Responsibilities
- Guide customers through the deployment of Kubernetes-based platforms.
- Advise on infrastructure design, sizing and best practice.
- Troubleshoot complex platform and infrastructure issues.
- Carry out platform health checks and recommend improvements.
- Support technical pre-sales discussions where required.
- Produce clear technical documentation.
- Work closely with Product and Engineering teams to improve the customer experience.
Customer Platform Architect - Current SC - Remote employer: JLA Resourcing Ltd
Join a dynamic and innovative Cyber Security company that prioritises employee growth and collaboration in a fully remote environment. With a strong focus on hands-on engineering and customer engagement, you'll have the opportunity to make a meaningful impact while enjoying competitive salaries and a supportive work culture that fosters professional development. This role not only offers the chance to work with cutting-edge technology but also to be part of a team dedicated to enhancing security for organisations worldwide.
