3rd Line Engineer

3rd Line Engineer

Southampton Full-Time 40000 - 44000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of engineers and manage technical service tickets.
  • Company: Dynamic Managed Service Provider in Whiteley.
  • Benefits: Competitive salary, career progression, and supportive team environment.
  • Why this job: Join a forward-thinking company and enhance your leadership skills.
  • Qualifications: Experience in 2nd/3rd Line support and strong knowledge of the Microsoft stack.
  • Other info: Exciting opportunity for growth in a collaborative workplace.

The predicted salary is between 40000 - 44000 Β£ per year.

Role – 3rd Line Engineer / Technical Lead
Location – Whiteley
Start – ASAP
Salary – Β£40-44k
The Role
This is a great opportunity for an experienced 2/3rd Line Engineer with experience across the Microsoft stack to join an MSP in their Whiteley offices.
You will be responsible for leading a small team of 2nd Line Engineers from a technical perspective, ensuring service tickets are managed and re…

3rd Line Engineer employer: JLA Resourcing Ltd

Join a dynamic and supportive team as a 3rd Line Engineer in our Whiteley office, where we prioritise employee growth and development. Our collaborative work culture fosters innovation and encourages you to lead a talented group of engineers while enjoying competitive salaries and benefits. With a focus on the Microsoft stack, this role offers you the chance to make a meaningful impact in a thriving Managed Service Provider environment.
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Contact Detail:

JLA Resourcing Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land 3rd Line Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a 3rd Line Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific projects you've worked on, especially those involving the Microsoft stack. This will help you stand out as a candidate who knows their stuff.

✨Tip Number 3

Prepare for technical interviews by brushing up on common 3rd Line Engineer scenarios. Think about how you'd handle service tickets or lead a team of 2nd Line Engineers. Practising these responses can give you the edge you need.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!

We think you need these skills to ace 3rd Line Engineer

Microsoft Stack
Team Leadership
Service Ticket Management
Technical Support
Troubleshooting
Networking
Virtualisation
Cloud Technologies
Windows Server
Active Directory
Exchange Server
Customer Service Skills
Documentation Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with the Microsoft stack and any leadership roles you've had. We want to see how your skills match up with what we're looking for in a 3rd Line Engineer.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how you can lead our team of 2nd Line Engineers. Keep it engaging and relevant to the job description.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex technical issues in the past. We love seeing candidates who can think on their feet and come up with effective solutions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at JLA Resourcing Ltd

✨Know Your Tech Inside Out

As a 3rd Line Engineer, you'll need to demonstrate your expertise in the Microsoft stack. Brush up on key technologies and be ready to discuss specific scenarios where you've successfully resolved complex issues.

✨Show Leadership Skills

Since you'll be leading a team of 2nd Line Engineers, it's crucial to showcase your leadership abilities. Prepare examples of how you've guided teams in the past, managed service tickets, and ensured high-quality service delivery.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that test your problem-solving skills. Think about past experiences where you had to troubleshoot under pressure and be ready to walk the interviewer through your thought process.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.

3rd Line Engineer
JLA Resourcing Ltd
Location: Southampton
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