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For Companies At a Glance
- Tasks: Log repair jobs and handle customer service enquiries with efficiency.
- Company: Join the JLA group, a leader in DC products.
- Benefits: Enjoy competitive pay, supportive team, and career growth opportunities.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Fast-paced environment with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
This role is part of JLA group - DC products.
Overall purpose of the role:
- Logging repair and services jobs for engineer visits.
- Dealing with service and repair related customer enquiries.
- Retrieving Engineer job sheets and preparing paperwork to enable invoicing.
- Ensuring repair and installation jobs are carried out within our agreed timeframes.
- Liaising with engineers.
Service Administrator DC in Westbury employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator DC in Westbury
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research JLA group and their DC products so you can chat confidently about how your skills fit in. This shows us you're genuinely interested and not just sending out random applications.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customer enquiries, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the team at JLA group.
We think you need these skills to ace Service Administrator DC in Westbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to service administration and customer enquiries. We want to see how your skills align with the role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Administrator role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at JLA Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator DC. Familiarise yourself with logging repair jobs, handling customer enquiries, and preparing paperwork for invoicing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves liaising with engineers and customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially when dealing with service-related issues. This will highlight your ability to manage enquiries and ensure smooth operations.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about situations where you had to prioritise tasks or resolve conflicts, particularly in a service environment. Practising these scenarios will help you articulate your problem-solving skills and adaptability, which are key for this position.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the tools they use for logging jobs, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
