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For Companies At a Glance
- Tasks: Log repair jobs and handle customer enquiries with a focus on service excellence.
- Company: Join the JLA group, a leader in DC products with a supportive team.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
This role is part of JLA group - DC products.
Overall purpose of the role:
- Logging repair and services jobs for engineer visits.
- Dealing with service and repair related customer enquiries.
- Retrieving Engineer job sheets and preparing paperwork to enable invoicing.
- Ensuring repair and installation jobs are carried out within our agreed timeframes.
- Liaising with engineers.
Service Administrator DC in Wells employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator DC in Wells
✨Tip Number 1
Make sure you know the ins and outs of the role before you apply. Research JLA group and their DC products so you can speak confidently about how your skills match what they're looking for.
✨Tip Number 2
When you get that interview, be ready to showcase your organisational skills. Talk about how you've managed similar tasks in the past, like logging jobs or handling customer enquiries, to show you're the perfect fit.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows you're genuinely interested in the role and helps us understand if the company culture is right for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen on joining the team.
We think you need these skills to ace Service Administrator DC in Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience for the Service Administrator role. We want to see how your skills match up with logging jobs and handling customer enquiries, so don’t be shy about showcasing those!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at JLA group. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves dealing with service and repair enquiries.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JLA Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with logging repair jobs, handling customer enquiries, and preparing paperwork for invoicing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past work experience where you've successfully managed customer enquiries or dealt with service-related issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to handle the tasks outlined in the job description.
✨Show Your Communication Skills
As a Service Administrator, you'll need to liaise with engineers and customers regularly. During the interview, showcase your communication skills by being clear and concise in your responses. Practice active listening and ensure you ask insightful questions about the team and processes at JLA group.
✨Demonstrate Your Organisational Skills
This role requires managing multiple tasks efficiently. Be prepared to discuss how you prioritise your workload and ensure deadlines are met. You might want to mention any tools or methods you use to stay organised, as this will highlight your suitability for the fast-paced environment of a Service Administrator.
