Trainee Service Engineer – Service & Validation

Function: Heating – Sterile Services

Location: Field Based

Reports to: Service Operations Manager - Preston

Responsible for staff: N/A

About our business:

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. We have a compelling vision to become one of the largest Heating businesses in the UK.

When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We’re dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview:

Trainee Sterile Service Engineer and progress to a Junior Engineer including reactive jobs.

Key tasks:

• Responsible for learning and completing the training on how to carry out the Service and maintenance of Clean air devices and Cleanrooms to ISO14644, Microbiological Safety cabinets to BSEN12469, fume cupboards to BSEN14175 and COSHH and other LEV devices, reactive calls to sites and various repair work.
• Working in a variety of NHS facilities, University buildings, private buildings, and private lab buildings throughout the UK.
• Installation of clean air devices and HEPA filtration alongside senior engineers.
• Learn how to diagnose and repair breakdowns first time.
• Learn how to carry out the compiling of cleanrooms reports and forward to senior engineers/Line manager for final checking.
• Learn how to operate and develop a good understanding of the various test equipment required to carry out the job.

Service Delivery:

• Learn how to demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk:

• Awareness of your operational and regulation risks which may impact your operations.
• Responsibility for reporting to your line manager any risk which may impact the business.

Managing Health & Safety:

• Conduct any Pre work Risk Assessments in line with Method Statements, compiling reports in line with H&S requirements.
• Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Criteria:

Essential (attributes required for candidate to be considered):

• To develop an excellent understanding of Microbiological Safety cabinets, Cleanrooms, LEV systems, Fume cupboards and other associated devices.
• To learn and gain an excellent knowledge of BSEN12469, ISO14644, COSHH, BSEN14175 and preferably HSG258.
• To develop comprehensive technical skills to fault find and rectify.
• To develop basic plumbing skills and a good understanding of basic electrical work.
• Use of PDA.
• Knowledge of BMS Systems.

Experience (what you have done):

• Good interpersonal & communication skills.
• Good organisational skills and a Can-Do Attitude.
• Able to use own initiative.
• Have a flexible approach to work. Be prepared to work out of hours when required.

Qualifications:

• Full UK driving license.
• A DBS Enhanced (Criminal Records Bureau) check is required for all successful candidates.
• Any electrical qualification would be ideal but full in-house training and any external training will be provided to enable you to carry out your work duties.