Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage projects, plan work for engineers, and ensure timely completion of customer jobs.
- Company: JLA, a leader in providing essential services to various sectors for over 50 years.
- Benefits: Gain valuable experience, develop project management skills, and work in a supportive team environment.
- Why this job: Be at the forefront of critical services and make a real difference in diverse industries.
- Qualifications: Strong communication skills, customer service experience, and ability to multitask in a fast-paced setting.
- Other info: Opportunity for career growth and collaboration with a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
Role Overview:
The Junior Project Manager manages all works that come from the . They plan work for engineers to complete, both real time when a fault is identified and future planned for preventative maintenance works and/or installations. It is important that the Junior Project Manager plans work to meet customer contract obligations, while ensuring that work is planned with maximum efficiency and that they get maximum value from the business. The Junior Project Manager will collaborate regularly with colleagues within the Passive Fire team to ensure works are completed and invoiced on time. They will also work with the field, they are the first point of contact for engineers and support the Regional Leads to plan labour availability and report on performance.
Key Tasks:
- Call/Email Handling
- Taking inbound and making outbound communication with engineers and handling queries relating to jobs from a planning perspective
- Making outbound communication to customers to plan works in with them
- Managing emails in a timely and effective manner
- Liaise with production teams for manufacture of fire doors
- Reviews, actions and updates the business on the progress of customer works, including:
- Ensuring all jobs to be planned/allocated are progressed within SLA
- Update WIP progress daily
- Ensuring that jobs are progressed by engineers within the operating system when they have been physically completed
- Ensure that jobs are planned to be productive in terms of travelling time and time on site
- Works with engineers daily through phone/meetings to ensure diaries are full and works are planned effectively
- Works with Regional leads to plan month ahead and previous performance
- Share KPI reporting to service delivery management and regional leads to shop performance
Criteria:
Knowledge and Skills
- Essential
- Proficient level of computer skills
- Excellent customer service skills
- Good knowledge of the English language, both written and verbal
- Good geographical knowledge
- Commercial knowledge/understanding
Experience
- Essential
- Experience of working in a customer facing role
- Experience planning/scheduling/administration works in a fast paced environment
- Experience of working in time critical roles and the ability to multi task
- Experience working in a Fire/HVAC business
- Experience project management/administration in Fire/Heat business
Personal qualities
- Essential
- Excellent communication skills
- Good attention to detail
- Ability to multi task and self-prioritise
- Good time management skills
- Ability to interact with other departments and regions within JLA
- Strong problem solving skills
Junior Project Manager in Stafford employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Project Manager in Stafford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their services. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of providing critical assets and services.
✨Tip Number 3
Practice your communication skills! As a Junior Project Manager, you'll need to handle calls and emails effectively. Role-play with a friend or use online resources to sharpen your customer service skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the JLA team!
We think you need these skills to ace Junior Project Manager in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Project Manager role. Highlight your experience in customer-facing roles and any relevant project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent English language skills. Pay attention to grammar and clarity – we appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JLA Limited
✨Know the Company Inside Out
Before your interview, make sure you research JLA thoroughly. Understand their services, especially the Total Care package, and how they support various sectors. This knowledge will help you demonstrate your genuine interest in the company and show that you're ready to contribute.
✨Showcase Your Planning Skills
As a Junior Project Manager, planning is key. Be prepared to discuss your experience with scheduling and administration in fast-paced environments. Bring examples of how you've effectively managed multiple tasks and ensured timely completion of projects, as this will highlight your suitability for the role.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly, both verbally and in writing. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to interact well with colleagues and customers alike.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your strong problem-solving skills and your ability to think on your feet, as these qualities are crucial for managing works in progress and ensuring customer satisfaction.
