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- Tasks: Log repair jobs and handle customer service enquiries with efficiency.
- Company: Join the JLA group, a leader in DC products.
- Benefits: Competitive pay, supportive team environment, and career development opportunities.
- Why this job: Be the vital link between customers and engineers, making a real difference.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Fast-paced role with potential for growth within a dynamic company.
The predicted salary is between 36000 - 60000 £ per year.
This role is part of JLA group - DC products.
Overall purpose of the role:
- Logging repair and services jobs for engineer visits.
- Dealing with service and repair related customer enquiries.
- Retrieving Engineer job sheets and preparing paperwork to enable invoicing.
- Ensuring repair and installation jobs are carried out within our agreed timeframes.
- Liaising with engineers.
Service Administrator DC in Somerset employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator DC in Somerset
✨Tip Number 1
Make sure you know the ins and outs of the Service Administrator role. Brush up on your knowledge about logging repair jobs and handling customer enquiries. This will help you stand out during interviews!
✨Tip Number 2
Practice common interview questions related to service administration. Think about how you would handle specific scenarios, like dealing with a difficult customer or ensuring timely job completion. We want you to be ready to impress!
✨Tip Number 3
Network with current employees or others in the industry. They can provide valuable insights into the company culture and what they look for in candidates. Plus, it’s always good to have a friendly face when you apply!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your application come through and can’t wait to potentially welcome you to the team!
We think you need these skills to ace Service Administrator DC in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to service administration and customer enquiries. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, especially when it comes to your experience with logging jobs and handling customer queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible. Don’t miss out!
How to prepare for a job interview at JLA Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator DC. Familiarise yourself with logging repair jobs, handling customer enquiries, and preparing paperwork for invoicing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past work experience where you've successfully managed customer enquiries or dealt with service-related issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to handle the tasks outlined in the job description.
✨Show Your Communication Skills
As a Service Administrator, you'll need to liaise with engineers and customers regularly. During the interview, showcase your communication skills by being clear and concise in your responses. Practice active listening and ensure you ask thoughtful questions about the role and the company.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple tasks like logging jobs and preparing paperwork, it's crucial to highlight your organisational abilities. Share examples of how you've effectively prioritised tasks in previous roles, and be ready to discuss any tools or methods you use to stay organised.
