At a Glance
- Tasks: Manage telephony applications and ensure smooth call handling and incident resolution.
- Company: Join JLA Limited, a dynamic company in Ripponden with a focus on innovation.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: A UK driving licence is preferred; enjoy a collaborative work environment.
- Why this job: Be the go-to person for telephony systems and make a real difference in operations.
- Qualifications: Hands-on experience with telephony systems and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
JLA Limited in Ripponden is seeking a Telephony Application Manager to own the day‑to‑day management of our telephony applications and related services.
You will coordinate with IT, suppliers and operations to ensure reliable call handling, incident resolution and change governance across the platform.
The role requires hands‑on experience with telephony systems, configuring call flows, managing incidents and changes, plus strong communication with stakeholders.
A UK driving licence is preferred.
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We think you need these skills to ace Telephony Platform Manager in Ripponden
Telephony Systems Management
Call Flow Configuration
Incident Management
Change Management
Stakeholder Communication
Coordination with IT and Suppliers
Problem-Solving Skills
