JLA Limited is seeking a Customer Success Outbound Renewal Agent to manage an SME renewal portfolio and proactively engage with customers nearing renewal windows. The role centers on securing renewal reviews, arranging qualified appointments for Area Sales Managers, and identifying opportunities to retain and grow accounts.
You will collaborate with the Customer Success Manager and Terminations Team to maximize retention, maintain a healthy renewal pipeline, and support the achievement of
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Renewals & Retention Specialist - B2B Accounts in Ripponden employer: JLA Limited
JLA is an exceptional employer, offering a dynamic work environment in Manchester or Ripponden where employees can thrive in their roles as Quality Managers. With a strong focus on employee development, a culture of compliance, and a commitment to continuous improvement, JLA provides ample opportunities for growth and advancement while ensuring a supportive atmosphere that values teamwork and innovation.
