At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and managing front-of-house operations.
- Company: Join JLA, a trusted provider of essential services for over 50 years.
- Benefits: Enjoy 25 days annual leave, wellness support, gym access, and exclusive discounts.
- Other info: Flexible working options and career development opportunities await you!
- Why this job: Make a positive impact as the first point of contact in a supportive environment.
- Qualifications: Previous experience in customer service and strong communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.
You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our business. You will play a key role in creating a positive first impression for visitors, clients, and colleagues while ensuring the smooth day-to-day running of the front-of-house function.
Key tasks
- Greet and welcome visitors in a professional and courteous manner
- Answer, screen, and direct incoming calls promptly and efficiently
- Manage reception inbox and respond to queries in a timely manner
- Maintain visitor logs and ensure compliance with security procedures
- Coordinate meeting room bookings and prepare rooms when required
- Handle incoming and outgoing post and deliveries
- Provide administrative support to internal teams as needed
- Maintain a clean, tidy, and presentable reception area at all times
- Assist with general office coordination tasks
Criteria
Essential (attributes required for candidate to be considered)
- Previous experience in a receptionist, front-of-house, or customer service role
- Excellent verbal and written communication skills
- Strong organisational skills and ability to multitask
- Professional appearance and demeanor
- Ability to remain calm and personable under pressure
- High attention to detail and accuracy
Personal Attributes
- Friendly and approachable with a positive attitude
- Reliable and punctual
- Strong customer focus with a willingness to help
- Team player with the ability to work independently
Receptionist in Ripponden employer: JLA Limited
JLA is an exceptional employer that prioritises the well-being and growth of its employees, offering a comprehensive benefits package that includes mental health support, fitness facilities, and generous leave policies. With a strong commitment to work-life balance and career development, JLA fosters a supportive and inclusive work culture where every team member is valued and recognised for their contributions. Joining JLA means becoming part of a dedicated family that invests in your success and provides the tools you need to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Ripponden
✨Tip Number 1
First things first, make sure you know the company inside out. JLA has a rich history and offers unique services, so do your homework! This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the company. Try role-playing with a friend or family member to get comfortable with greeting visitors and handling calls. The more you practice, the more confident you'll feel!
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. Plus, they might even give you a heads-up about any openings!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about joining the JLA family. Good luck!
We think you need these skills to ace Receptionist in Ripponden
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your CV and cover letter for the Receptionist role. Highlight your previous experience in customer service and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at JLA Limited
✨Know the Company Inside Out
Before your interview, take some time to research JLA and its services. Understand their Total Care package and how it benefits customers. This knowledge will not only impress your interviewers but also help you relate your skills to their needs.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to remain calm under pressure and how you handle difficult situations with a friendly approach.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills and multitasking abilities. Practice responses that demonstrate your experience in managing reception tasks, such as handling calls, coordinating meetings, and maintaining a tidy reception area. This will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally and ensure your appearance is neat and tidy. This shows that you understand the importance of professionalism in a Receptionist position and are ready to represent the company well.
