At a Glance
- Tasks: Coordinate smooth installations and keep customers updated throughout the process.
- Company: Join JLA, a trusted provider of essential services for over 50 years.
- Benefits: Enjoy 25 days annual leave, wellness support, and a free onsite gym.
- Other info: Opportunities for career growth and a rewarding recognition scheme await you.
- Why this job: Make a real difference by ensuring hassle-free installations for valued customers.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 28800 - 43200 £ per year.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
You will be responsible for ensuring the installation of new equipment runs smoothly for the customer. Day to day, you’ll be managing an order book, speaking to customers with updates, conducting order book reviews with your sales team, speaking to installers and planning future installs. Importantly, your order book will be kept up to date with progress notes and install dates to enable the business to accurately forecast the delivery pipeline. We want all of our customers to have a hassle-free installation experience and for JLA to take care of it.
Key tasks
- Managing an order book on a day to day basis with accurate notes and delivery dates
- Keeping customers updated with progress of an install
- Conducting order book reviews with key stakeholders
- Resolving queries to move installs forward in a timely manner for the customer
- Taking calls from customers with installations queries
- Liaising with installers and subcontractors to arrange install
Criteria
Essential (attributes required for candidate to be considered)
- Good communication and customer service skills
- Strong organisational skills
- Proficient level of computer skills
- Good knowledge of the English language, both written and verbal
- Experience working with stakeholders
Desirable (attributes can be trained or developed)
- Experience of adapting quickly to meet the needs of stakeholders
- Strong desire to succeed
- Resourceful, with the ability to work independently
- Experience of working in a target-based role
Installations Co-ordinator in Ripponden employer: JLA Limited
At JLA, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With an extensive benefits package including mental health support, flexible working options, and a commitment to career growth, our Installations Co-ordinator role provides a meaningful opportunity to contribute to vital services across various sectors. Join us in a dynamic environment where your contributions are recognised and rewarded, ensuring a fulfilling career path in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Installations Co-ordinator in Ripponden
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like JLA Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at JLA Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like JLA Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Installations Co-ordinator in Ripponden
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to JLA Limited:This is your chance to really connect with the team at JLA Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at JLA Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with JLA Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show JLA Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at JLA Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
