At a Glance
- Tasks: Coordinate installations and keep customers informed throughout the process.
- Company: Join JLA, a market leader in innovative solutions since 1973.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Ideal for those who thrive on variety and adapting to new challenges.
- Why this job: Be a key player in a fast-paced team that values innovation and customer satisfaction.
- Qualifications: Strong communication, organisational skills, and a desire to succeed.
The predicted salary is between 30000 - 40000 £ per year.
The JLA story began in 1973 when we started out as a family run commercial laundry business; we’ve experienced rapid growth since and we’re now market leaders, providing laundry, catering, heating, fire safety, infection control, and air conditioning solutions. JLA is a thriving place to work; it’s dynamic, fast paced and full of variety. With constant innovation in our products as well as constant investment in our workplace and employees, JLA is an exciting place to be.
Overview
Our Installation Coordinators are absolutely vital to our success at JLA. The ideal candidate will have experience working with customers in multiple forms of communication. The role can be demanding and would suit a person who is comfortable and thrives working with differing priorities.
Key Responsibilities
- Managing the scheduling and administration of installations for our customers
- Keeping customers up to date throughout each stage of the process
- Delivering IFS to install not to exceed 13 days
- Completing post install NPS calls with the customer
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position.
Qualifications, Skills and Experiences
- Good communication and customer service skills
- Strong organisational skills
- Excellent communication skills
- Proficient level of computer skills
- Good knowledge of the English language, both written and verbal
- Experience of adapting quickly to meet the needs of stakeholders
- Strong desire to succeed
- Good time management skills
- Resourceful, with the ability to work independently
Desirable
- Experience working with stakeholders
- Microsoft Excel skills
- Experience of working in a target-based role
- Aptitude for applying initiative
- Talent for solving problems and exploring improved ways of doing things
Installation Coordinator FTC in Ripponden employer: JLA Limited
At JLA, we pride ourselves on being a dynamic and innovative employer that values our employees' growth and well-being. Our Installation Coordinators play a crucial role in our success, and we offer a fast-paced work environment filled with variety, alongside continuous investment in training and development. Located in a thriving sector, we provide our team with the opportunity to excel while enjoying a supportive culture that encourages collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Coordinator FTC in Ripponden
✨Tip Number 1
Get to know JLA! Research our history, values, and what makes us tick. This will help you tailor your approach and show that you're genuinely interested in being part of our dynamic team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, try role-playing scenarios with friends or family. This will help you feel more confident when discussing how you can manage installations effectively.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or priorities. We love to see how you can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our exciting journey at JLA.
We think you need these skills to ace Installation Coordinator FTC in Ripponden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your communication and organisational skills, as these are key for the Installation Coordinator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for JLA. Share specific examples of how you've managed customer communications or adapted to changing priorities in previous roles.
Showcase Your Tech Skills:Since the role requires proficiency in computer skills, don’t forget to mention any relevant software experience, especially with Microsoft Excel. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JLA Limited
✨Know the Company Inside Out
Before your interview, take some time to research JLA's history, values, and services. Understanding their journey from a family-run business to a market leader will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Installation Coordinator, you'll need to communicate effectively with customers and stakeholders. Prepare examples from your past experiences where you've successfully managed customer interactions or resolved issues. This will demonstrate your strong communication skills and ability to thrive under pressure.
✨Demonstrate Organisational Prowess
The role requires excellent organisational skills, so be ready to discuss how you manage multiple priorities. Share specific strategies or tools you use to stay organised, especially in fast-paced environments. This will highlight your ability to handle the demands of the job.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to adapt quickly or find innovative solutions. By sharing these experiences, you'll show that you have the resourcefulness and initiative that JLA values in their employees.
