At a Glance
- Tasks: Support customers by resolving complex queries and complaints in a hybrid role.
- Company: Join JLA Limited, a leader in customer success and relationship management.
- Benefits: Flexible working environment, career development opportunities, and a supportive team.
- Other info: Opportunity to grow your career while working with a dynamic team.
- Why this job: Make a real difference in enhancing customer experiences and building relationships.
- Qualifications: Excellent communication skills and experience in customer-facing roles required.
The predicted salary is between 30000 - 40000 £ per year.
JLA Limited is seeking a Circuit Customer Relationship Manager to support complex customer queries and complaints in a hybrid role based in Ripponden.
You will manage communication effectively, conducting root cause analysis and collaborating with multiple teams.
Ideal candidates will possess excellent communication skills, strong planning abilities, and experience in customer-facing roles.
Knowledge of the Circuit business is an advantage.
Develop your career with us and help enhance our customer experience.
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We think you need these skills to ace Customer Success & Resolution Manager (Hybrid) in Ripponden
Customer Relationship Management
Communication Skills
Root Cause Analysis
Planning Abilities
Problem-Solving Skills
Collaboration
Customer Service
