JLA Limited is seeking a Care Advisor to support fair and timely resolution of customer queries, gathering accurate information and maintaining momentum across the Care and Resolution function. The role emphasizes high-quality execution, clear communication and close partnership with Customer Relationship Managers and Resolution Experts to ensure issues are progressed efficiently and professionally.
The Care Advisor will manage queries end-to-end, validate documentation such as invoices and
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Customer Care & Resolution Specialist in Ripponden employer: JLA Limited
JLA is an exceptional employer, offering a dynamic work environment in Manchester or Ripponden where employees can thrive in their roles as Quality Managers. With a strong focus on employee development, a culture of compliance, and a commitment to continuous improvement, JLA provides ample opportunities for growth and advancement while ensuring a supportive atmosphere that values teamwork and innovation.
