Application Support Analyst - Service Systems Expert in Ripponden

Application Support Analyst - Service Systems Expert in Ripponden

Ripponden Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support and enhance our Service System while solving user issues.
  • Company: Join JLA Limited, a dynamic tech company in Ripponden.
  • Benefits: Enjoy competitive pay, flexible working, and growth opportunities.
  • Other info: Work independently and collaboratively in a supportive team environment.
  • Why this job: Be a key player in delivering top-notch service to our internal customers.
  • Qualifications: Strong problem-solving skills and customer service experience required.

The predicted salary is between 30000 - 40000 Β£ per year.

JLA Limited in Ripponden is seeking a Service – Application Support Analyst to join our Technology team. You will support the development and maintenance of the Service System, handling user issues, enhancements and day-to-day BAU activity.

You will work autonomously and with teammates to deliver high-quality service to internal customers. The role requires a proactive problem solver with strong customer service skills, capable of translating technical topics for non-technical stakeholders and

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Application Support Analyst - Service Systems Expert in Ripponden employer: JLA Limited

JLA is an exceptional employer, offering a dynamic work environment in Manchester or Ripponden where employees can thrive in their roles as Quality Managers. With a strong focus on employee development, a culture of compliance, and a commitment to continuous improvement, JLA provides ample opportunities for growth and advancement while ensuring a supportive atmosphere that values teamwork and innovation.

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Contact Details:

JLA Limited Recruitment Team

We think you need these skills to ace Application Support Analyst - Service Systems Expert in Ripponden

Application Support
Service System Maintenance
User Issue Resolution
Business as Usual (BAU) Activity
Proactive Problem Solving
Customer Service Skills
Technical Translation for Non-Technical Stakeholders