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For Companies At a Glance
- Tasks: Maintain and service fire safety systems while ensuring top-notch customer satisfaction.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym discounts.
- Why this job: Make a real difference in safety while developing your career.
- Qualifications: Knowledge of safety systems and excellent customer service skills required.
- Other info: Flexible working options and opportunities for career growth await you.
The predicted salary is between 36000 - 60000 £ per year.
About our business
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We are dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Safety systems maintenance engineer including reactive calls.
Key tasks
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk
Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria
Essential (attributes required for candidate to be considered)
Desirable (attributes can be trained or developed)
Knowledge and Skills (what you know and what you can do)
- Good understanding of safety systems.
- Understanding of relevant BS to task.
- Able to fault find and rectify.
Experience (what you have done)
Personal qualities (the way you think and act)
- Good customer service skills.
- Ability to communicate clearly.
- Able to use own initiative.
Qualifications
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Locations
Fire Security Engineer in North East, Sunderland employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Security Engineer in North East, Sunderland
✨Tip Number 1
Get to know the company! Research JLA and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of a Fire Security Engineer. Practise your responses so you can confidently showcase your experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JLA family and ready to contribute to our mission.
We think you need these skills to ace Fire Security Engineer in North East, Sunderland
Some tips for your application 🫡
Show Your Passion for Fire Safety: When you're writing your application, let your enthusiasm for fire safety shine through! We want to see that you genuinely care about the field and understand its importance. Share any relevant experiences or projects that highlight your commitment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Fire Security Engineer role. Highlight your skills and experiences that align with the job description. We love seeing how your background fits with what we do at JLA!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at JLA Limited
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific examples of how you've handled safety system issues in the past will show that you're not just familiar with the theory, but also have practical experience.
✨Demonstrate Customer Service Skills
Since good customer service is key for this role, think of examples where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your ability to communicate clearly and effectively.
✨Prepare for Technical Questions
Expect technical questions related to fault finding and rectifying safety systems. Brush up on your problem-solving skills and be prepared to walk through your thought process when tackling a technical issue. This will demonstrate your ability to use your initiative.
✨Show Your Commitment to Health & Safety
Familiarise yourself with risk assessments and method statements as they relate to health and safety. Be ready to discuss how you’ve ensured compliance in previous roles, as this will show that you take health and safety seriously and understand its importance in the workplace.