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- Tasks: Maintain and repair safety systems, ensuring top-notch service delivery.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym access.
- Why this job: Make a real difference in safety while growing your career.
- Qualifications: Knowledge of safety systems and excellent customer service skills.
- Other info: Flexible working options and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services.
When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.
You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, as well as a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We are dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview: Safety systems maintenance engineer including reactive calls.
Key Tasks:
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery: Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk: Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety: Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria (Essential):
- Good understanding of safety systems.
- Understanding of relevant BS to task.
- Able to fault find and rectify.
Personal qualities:
- Good customer service skills.
- Ability to communicate clearly.
- Able to use own initiative.
Qualifications:
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Fire and Security Engineer in Newport employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Engineer in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their mission and values. Tailor your answers to show how your skills align with their commitment to service delivery excellence and customer satisfaction.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples of how you've tackled challenges in safety systems maintenance or customer service. This will demonstrate your ability to think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fire and Security Engineer in Newport
Some tips for your application 🫡
Show Your Passion for Safety: When you're writing your application, let us see your enthusiasm for fire and security systems. Share any relevant experiences or projects that highlight your commitment to safety and compliance. We love candidates who are genuinely excited about making a difference!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your skills in fault finding, customer service, and any relevant qualifications. This shows us that you’ve done your homework and understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate candidates who can communicate effectively, as this is key in our line of work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at JLA Limited
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific systems and regulations will show that you're not just familiar with the basics, but that you truly understand the intricacies of the role.
✨Demonstrate Customer Service Skills
Since good customer service is key for this position, think of examples from your past experiences where you've excelled in this area. Be ready to share how you handled difficult situations or went above and beyond for a customer, as this will highlight your ability to communicate clearly and effectively.
✨Prepare for Technical Questions
Expect technical questions related to fault finding and rectifying issues. Brush up on your problem-solving skills and be prepared to walk through your thought process when tackling a hypothetical scenario. This will demonstrate your initiative and technical prowess.
✨Show Your Commitment to Health & Safety
Familiarise yourself with risk assessments and method statements, as these are crucial in this role. Be prepared to discuss how you would approach health and safety in your work, and any relevant training you've completed. This shows that you take compliance seriously and are ready to contribute to a safe working environment.
