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For Companies At a Glance
- Tasks: Maintain and service fire safety systems while ensuring top-notch customer satisfaction.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym discounts.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: Knowledge of safety systems and excellent customer service skills required.
- Other info: Flexible working options and career development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
About our business
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We are dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Safety systems maintenance engineer including reactive calls.
Key tasks
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk
Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria
Essential (attributes required for candidate to be considered)- Good understanding of safety systems
- Understanding of relevant BS to task
- Able to fault find and rectify
- Good customer service skills
- Ability to communicate clearly
- Able to use own initiative
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Locations
Fire Security Engineer in Newcastle upon Tyne, North East employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Security Engineer in Newcastle upon Tyne, North East
✨Tip Number 1
Get to know the company inside out! Research JLA's mission and values, and think about how your skills as a Fire Security Engineer align with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which we all know can be a game changer.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated your problem-solving skills or excellent customer service. Practising your responses will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at JLA.
We think you need these skills to ace Fire Security Engineer in Newcastle upon Tyne, North East
Some tips for your application 🫡
Show Your Passion for Fire Safety: When you're writing your application, let your enthusiasm for fire safety shine through! We want to see that you genuinely care about the field and understand its importance. Share any relevant experiences or projects that highlight your commitment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Fire Security Engineer role. Highlight your skills and experiences that align with the job description. We love seeing how your background fits with what we do at JLA!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JLA Limited
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific examples of how you've fault found and rectified issues in the past will show that you’re not just familiar with the theory, but you can apply it practically.
✨Demonstrate Customer Service Skills
Since good customer service is key for this role, think of instances where you've gone above and beyond for a client. Prepare to share these stories during the interview to highlight your ability to communicate clearly and effectively, which is crucial in this position.
✨Understand the Company Culture
Familiarise yourself with JLA's values and their commitment to employee well-being. Mentioning how you appreciate their focus on work-life balance and career development can resonate well with the interviewers and show that you’re a good cultural fit.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this role, be ready to discuss your experience with risk assessments and method statements. Think about how you’ve ensured compliance in previous roles and be prepared to explain your approach to managing operational risks.