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- Tasks: Support the Sales Team by streamlining operations and enhancing customer experience.
- Company: Join JLA, a leader in providing essential services to various sectors for over 50 years.
- Benefits: Enjoy a competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive company culture.
- Why this job: Be part of a fast-paced team that values collaboration and problem-solving.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
Sales Operations Specialist
Function: Sales Operations
Location: Ripponden
Reports to: Sales Operations Team Leader
Responsible for staff: N/A
About our business: JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care; this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
Role overview: Provides a professional interface between JLA business functions and the respective Sales Team. The objective is to liberate Sales time and improve operations efficiency within JLA that result in a better customer experience.
Key tasks:
- Facilitate the effective operation of JLA's Order to Cash processes with the nominated Sales Team.
- Resolve issues and queries to support Sales teams and address customer concerns.
- Confident with inputting figures to calculate a pricing model.
- Support and where appropriate challenge sales members to ensure all information is provided to be able to create a workable order.
- Organise contract management (via DocuSign).
- Manage a customer Total Care, SCON or Machine Sales Order through to IFS.
- Liaise with suppliers and group companies within JLA to ensure operational and commercial actions are fulfilled on time (and in full).
Special Challenges: This is a varied, fast-paced role so we are looking for someone who can adapt quickly to an ever-changing environment and take on new tasks with ease. The role involves liaison and collaboration with multiple business functions within JLA. Confidence communicating with colleagues and customers verbally and in writing. Working with ambiguity and conflicting information and/or priorities.
Criteria:
- Essential (attributes required for candidate to be considered):
- Excellent Communication Skills (written and verbal).
- Ability to work as part of a team.
- Attention to detail.
- Knowledge of all Microsoft Office applications.
- Knowledge of Pivotal, SMART and IFS.
- Desirable (attributes can be trained or developed):
- Strong administration skills.
- Excellent attention to detail.
- Good understanding of JLA's operational processes.
- Assertiveness to be able to meet planned deadlines and sales demands.
Personal qualities (the way you think and act):
- Own the challenge.
- Be a partner.
- Keep it real.
- Problem solver.
- Collaborative.
Sales Operations Specialist in Leeds employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their services. Show us that you’re not just another candidate; demonstrate your knowledge about how you can contribute to improving operations efficiency.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to articulate your thoughts clearly is key. We want to see that you can confidently liaise with colleagues and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the JLA team.
We think you need these skills to ace Sales Operations Specialist in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations Specialist role. Highlight your relevant experience and skills that match the job description, especially your communication skills and attention to detail.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can own the challenge and demonstrate their ability to work with ambiguity and conflicting information.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. Remember, we want to see your personality shine through while maintaining professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JLA Limited
✨Know Your Stuff
Before the interview, make sure you understand JLA's services and how they support various sectors. Familiarise yourself with their Total Care package and think about how your skills can enhance their operations.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in resolving issues or collaborating with teams.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to tackle challenges, particularly in fast-paced environments, and be ready to discuss how you approached them.
✨Demonstrate Adaptability
This role requires someone who can adapt quickly. Prepare to share experiences where you've successfully managed changing priorities or worked with ambiguity, showcasing your flexibility and resilience.